Compare Mend.io vs Revenera

Mend.io

Based on 29 reviews.

Revenera

Based on 1 review.

Sample Customers

Mend.io

Microsoft, Autodesk, NCR, Target, IBM, vodafone, Siemens, GE digital, KPMG, LivePerson, Jack Henry and Associates

Popular Solutions

Mend.io

3 reviews

FlexNet Code Insight

0 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

11%

Insurance Company

Computer Software Company

21%

Manufacturing Company

18%

Financial Services Firm

11%

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jeffrey Harker
System Manager of Cloud Engineering at Common Spirit
We have quite a bit of open-source in our various products and what we went to Mend (formerly WhiteSource) for was to...
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Review 1 of 1

Anonymous User
Works
I was trying to assess our third party software risks and license risk. We also wanted to ensure we had proper third...
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Review 1 of 1

Customer Service

Ben Dyer
Head of Software Engineering at a legal firm
Technical support is good. They're very friendly and want to solve your problems. When they don't know enough...
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Shashidhar Gowda
Program and Portfolio Management at Acceldata
Their pricing is different for many of the solutions we have tried. In Sonatype, especially, the agents are extremely...
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ZvikaRonen
Chief Technology Officer at FOSSAware
I have used their support, and they were excellent.
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Nils Hedström
Architect/Developer at a insurance company
I have not used technical support.
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Jeffrey Harker
System Manager of Cloud Engineering at Common Spirit
Technical support is absolutely stellar. They meet with us regularly. I do get complaints about some of my other...
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Kevin Dsouza
Intramural OfficialIntramural at Northeastern University
We’ve used technical support in the past. We had some issues with One RPM last month. That was sorted quickly.
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Anonymous User
Senior Lead Software Engineer at a tech services company
I did not have any contact with the technical support. I did not have any issues in the time that I used this solution.
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Anonymous User
DevOps CI/CD Team Lead at a computer software company
Our account manager is the best!
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Anonymous User
Co Founder at a consumer goods company
We had a problem with a new library that their engine didn't process. I wrote them an email and got a response within...
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Anonymous User
Sr. Director, Cloud Operations at a computer software company
Their support is average. Their partner relationship support is a little bit confusing. They haven't really...
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Anonymous User
Head of Department for Software Engineering and Integration
We have tech calls with WhiteSource on a regular basis, about every four weeks. The customer success manager, who is...
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Kieran Whelan
Principal Security Engineer at Texthelp Ltd.
I rate Mend's support a nine out of ten. On the CVE main page, Mend points out the vulnerability and directs us to...
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AnandHosamani
FOSS Coordinator at a manufacturing company
The technical support is good, although not the best. It could be more customer friendly.
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Sonal Moon
Product Security Architect at Pitney Bowes Inc.
All levels of their support have very good technical knowledge. They know their tool better than us, so when we...
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Anonymous User
Business Process Analyst at a financial services firm
They were quite responsive, but in the end, they couldn't help with anything to make it work. For any feature...
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Anonymous User
Works at a tech vendor
Responses are quick; TS works hard to resolve issues quickly.
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Anonymous User
VP R&D at a computer software company
Technical support is the best I’ve ever worked with. They really take seriously customers' requests (and we sent over...
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Anonymous User
Director at a media company
Eight out of 10. Always responsive.
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Anonymous User
Release Manager at a tech vendor
The support is great but I haven't had to use them in a long time. But it's very efficient. I also have a nice...
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Anonymous User
Release Engineer at a tech vendor
Customer Service: A nine out of 10. They are really reactive when we have a question. Technical Support: A nine out...
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Anonymous User
Principal Software Architect at a tech services company
I have not had experience with customer support.
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Anonymous User
IT Service Manager at a wholesaler/distributor
I'm delighted with the technical support, especially as someone involved in the deployment. Technical support has...
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Anonymous User
AVP at a computer software company
This solution offers good support which we have used multiple times.
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Anonymous User
Sr. Manager at a financial services firm
I rate Mend support eight out of ten. We have a shared channel with support on Slack. Their representatives are there...
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Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
I haven't needed to engage with technical support for this solution.
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Review 1 of 25

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Technical Support

No Data Available

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