Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 326 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

121 reviews

SentinelOne Singularity Cloud Security

93 reviews

SentinelOne Singularity Identity

21 reviews

Top Industries

Manufacturing Company

15%

Computer Software Company

14%

Comms Service Provider

13%

Media Company

Computer Software Company

18%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Prince Joseph
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
We primarily use the solution for EDR, which it does in a brilliant way. We are also using it for log management. We...
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Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
Read full review of SentinelOne Singularity Identity »
Andrew W
VP - Information Technology at a financial services firm
We use it for a couple of use cases. The biggest one we use it for is to protect our AWS environment, and it does a...
Read full review of SentinelOne Singularity Cloud Security »
Graham Peck
Data Security Manager at Leeds United FC
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security...
Read full review of SentinelOne Vigilance »
Graham Peck
Data Security Manager at Leeds United FC

Read full review of SentinelOne Singularity Hologram »

Review 1 of 5

Customer Service

No Data Available

Nityanand Chauracia
Junior Cloud Engineer at ACC Limited
I've never contacted technical support. My team might have based on the generation of false positives.
Read full review of SentinelOne Singularity Cloud Security »
Graham Peck
Data Security Manager at Leeds United FC
I've only had to deal with them once. I think there was just a little bit of confusion between whether it was an MSP...
Read full review of SentinelOne Singularity Hologram »
Prateek Parashar.
Cyber Security Administrator at a manufacturing company
The technical support is quick to respond.
Read full review of SentinelOne Singularity Complete »
Aaron Riley
Systems Administrator at a government
The technical support team is prompt.
Read full review of SentinelOne Singularity Complete »
IT_Blue_Team_Person
Soc Analyst at a retailer
Most of the technical support team members I have spoken to at the level two and level three levels of support have...
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Jadeja
Group Company IT Infrastructure IT Admin at a retailer
I rate SentinelOne support eight out of 10.
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Siddharth Pal
Sr DevOps Engineer at a tech company
PingSafe provides excellent technical support. In addition to monthly guidance, we also receive a comprehensive...
Read full review of SentinelOne Singularity Cloud Security »
AANKITGUPTAA
Consultant at Pi DATACENTERS
While I haven't directly contacted support, I have used their documentation surrounding KPIs and have found them...
Read full review of SentinelOne Singularity Complete »
Ashish_Mishra
Senior Software Engineer at a consultancy
I rate the technical support an 8-9 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
Ankit-Agarwal
Senior Director, Global Systems and Cyber Security at a tech services company
I never had to contact their support.
Read full review of SentinelOne Singularity Cloud Security »
Fatima Nezhadian
Security Analyst at MPAC
Technical support is super helpful.
Read full review of SentinelOne Singularity Complete »
Ahmed Elbokhari
IT Security Engineer at Woodward, Inc.
We have used technical support a few times, and they were excellent and very competent.
Read full review of SentinelOne Singularity Complete »
Phat Pham
Cyber Security Analyst at a comms service provider
The technical support is very responsive, and courteous, and provides great customer service. If we need something...
Read full review of SentinelOne Singularity Cloud Security »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
The customer support for this solution is good.
Read full review of SentinelOne Singularity Complete »
SatishKumar10
Information Security Analyst at ZEE
I rate Cloud Native Security support 8 out of 10. We contacted them about adding some policies and creating plugins...
Read full review of SentinelOne Singularity Cloud Security »
FirasAbu Ayyash
Cloud Security | DevSecOps at Shahid
I've never escalated questions to technical support in the past.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Director of Cybersecurity at a manufacturing company
Support is good. The support team is quick to respond and quick to resolve. We can't ask for anything more.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Sr. Security Engineer at a financial services firm
The support team is hard to get a hold of.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
Read full review of SentinelOne Vigilance »
Pritam Kanekar
AWS Cloud Engineer at ACC Ltd
The technical support is good. They've assisted us on multiple occasions with implementing new policies and creating...
Read full review of SentinelOne Singularity Cloud Security »
SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
Read full review of SentinelOne Singularity Complete »
Kevin Thompson.
Director of information technology at Stuart & Branigin LLP
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
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HimanshuSrivastava
Security Administrator at a retailer
We had an incident in which they pushed a patch without notifying us and without testing, damaging all of our...
Read full review of SentinelOne Singularity Cloud Security »
Stephen Poot
Network and Security Engineer at a energy/utilities company
One of the nicest things about SentinelOne is their support. I never met a company which gives such fast, great...
Read full review of SentinelOne Singularity Complete »
Prajwal HS
Specialist Information Security at Ujjivan Small Finance Bank
The technical support of the solution is good.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Corporate Communications Coordinator at a tech services company
Mostly, we handled the support aspect for our clients. However, among the vendors, it's notable for being quite...
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Anonymous User
CISO at a computer software company
Their technical support has become very reliable. They have grown from a small team to a large one, and initially,...
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Travis Curley
Information Security Engineer at a recreational facilities/services company
Technical support is really good. Whenever a threat comes into our environment, they will comment and give analysis....
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Nathan Venno
Cyber Security Engineer at a energy/utilities company
Singularity Cloud Workload Security's technical support team gets to your issue relatively quickly. I've never had an...
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Anonymous User
Information Risk Analyst at a recreational facilities/services company
Given how fast our industry works, if we could get a response within 24 hours, that would be great. Often, support...
Read full review of SentinelOne Singularity Identity »

Review 1 of 30

Technical Support

No Data Available

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