Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 348 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

114 reviews

SentinelOne Singularity Cloud Security

107 reviews

SentinelOne Singularity Identity

21 reviews

Top Industries

Computer Software Company

18%

Comms Service Provider

14%

Educational Organization

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Asim Naeem
Principal IT Security & Compliance at IBEX Holdings Ltd
As a company with 30,000 employees and 26,000 endpoints worldwide, we have diverse operational needs that SentinelOne...
Read full review of SentinelOne Singularity Complete »
Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
Read full review of SentinelOne Singularity Identity »
Graham Peck
Data Security Manager at Leeds United FC
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security...
Read full review of SentinelOne Vigilance »
Graham Peck
Data Security Manager at Leeds United FC

Read full review of SentinelOne Singularity Hologram »
Anonymous User
CISO at a computer software company
Cloud Native Security is a cloud posture management solution. Initially, it focused on helping us understand and...
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Review 1 of 5

Customer Service

No Data Available

DanielMelissa
CTO at N4B
We have had a good experience with customer service and support, but our support team is from N-able company and not...
Read full review of SentinelOne Vigilance »
Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
Read full review of SentinelOne Singularity Complete »
Ikechukwu Okorie
Managing Partner at Commsworth Solutions Limited
The solution's technical support is knowledgeable and straightforward.
Read full review of SentinelOne Singularity Cloud Data Security »
Tim Hayes
System Administrator at a wholesaler/distributor
I have not had to use technical support.
Read full review of SentinelOne Singularity Complete »
Brendan Putek
Director, DevOps at Relay Network
The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team,...
Read full review of SentinelOne Singularity Cloud Security »
Adam Peason
Chief Information Security Officer at Lone Star National Bank
It is through a managed service.
Read full review of SentinelOne Singularity Complete »
Rashid Torrence
Principal Manager of Business Services at ATC Communications (Idaho)
Every time we have an issue, we get somebody who knows the product and can talk us through it. We can resolve issues...
Read full review of SentinelOne Singularity Complete »
Jose Nunes
Head of IT and Communications at Sonangol
The technical support was good for SentinelOne Vigilance.
Read full review of SentinelOne Vigilance »
RAJ BATTIN
Jr. Cloud Engineer at a construction company
The response time needs improvement.
Read full review of SentinelOne Singularity Cloud Security »
Hassim Naseef
Senior Devops Engineer at a financial services firm
The technical support is responsive and knowledgeable.
Read full review of SentinelOne Singularity Cloud Security »
Shane Anderson
Manager of Information Security at a recreational facilities/services company
Technical support does a good job. I've never had to work with support a ton. They do a decent job.
Read full review of SentinelOne Singularity Complete »
Mohit Dhingra
Senior Vice President IT at a tech services company
The technical support is excellent.
Read full review of SentinelOne Singularity Complete »
Sakshi Chalke
IT Engineer at a manufacturing company
The technical support team is both responsive and efficient, promptly resolving our issues.
Read full review of SentinelOne Singularity Cloud Security »
Semih Sahin
Developer at DSY medical
Technical support is great. They are very responsive. For example, today, if I open a ticket, they will likely give...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
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Pritam Kanekar
AWS Cloud Engineer at ACC Ltd
The technical support is good. They've assisted us on multiple occasions with implementing new policies and creating...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Information Security & Privacy Manager at a retailer
The technical support is very good. My only criticism is they are not very transparent when they are giving you a...
Read full review of SentinelOne Singularity Complete »
Anonymous User
IT Security Engineer at a healthcare company
I've contacted technical support multiple times. The level of satisfaction is 50/50. It depends on who picks up the...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Executive Director, Information Security & Compliance at a healthcare company
The SentinelOne Vigilance has excellent customer service.
Read full review of SentinelOne Vigilance »
Anonymous User
Security Engineer at a financial services firm
Their technical support is pretty good. I would rate them an eight out of ten.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cloud Security Engineer & Consultant at a financial services firm
Technical support has room for improvement.
Read full review of SentinelOne Singularity Cloud Security »
Sayed Rafe
Cloud Security Engineer at a insurance company
I rate Cloud Native Security support nine out of ten. They have email support, but there is no option to raise...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Enterprise Security Director at a comms service provider
The support team is very collaborative. We have a dedicated account manager who is also a part of our support line....
Read full review of SentinelOne Singularity Complete »
Rae Jewell
Deputy Chief Information Officer at a computer retailer
The technical support team is probably the fastest in the industry at responding, and they do care when we have to...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Director or IT Security at a educational organization
I have not personally contacted them, but my team has contacted them. Especially during deployment, they were very...
Read full review of SentinelOne Singularity Complete »
Nikhil_Patil
IT Developer at a construction company
I rate technical support eight out of ten, indicating satisfaction with the support provided.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Network Support at a university
Support has been knowledgeable and well thought out. I don't feel like I'm getting a copy and paste. The technician...
Read full review of SentinelOne Singularity Complete »
SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
Read full review of SentinelOne Singularity Complete »
Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
Read full review of SentinelOne Singularity Cloud Security »
Rajan Shanbaga
Cloud Architect at Azira
I have interacted with them a couple of times. They have been very helpful. Their speed is pretty good. They are...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 30

Technical Support

No Data Available

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