Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1451 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Cloud Platform for the Internet of Things

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

50 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

33 reviews

Top Industries

No Data Available

Educational Organization

16%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

No Data Available

Vimal Bhardwaj
Deputy Manager, Information Technology at Greenpanel Industries
The quality of technical support services depends on the partner we are collaborating with. They help us in...
Read full review of SAP CRM »
Ilias Jemili
ERP Consultant at a university
I rate our experience with customer service and support a nine out of ten.
Read full review of SAP S/4HANA Cloud »
Shashank ShekharSingh
Solutions Architect at a retailer
It depends on how much you pay SAP for support. If you pay for maximum attention, you can access a dedicated person...
Read full review of SAP Process Orchestration »
Fredy Alfaro
Systems Engineer at Falgok Technology
The customer service is difficult as there is no commercial response or specialists available for this product in Peru.
Read full review of SAP IQ »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
For technical support, we recruited a lot of guys who have experience with SAP. We also have support for users....
Read full review of SAP S/4HANA »
NarendraKumar1
Works at AG Consultancy & Apps. Lt.
Given its cloud-based nature, the level of support varies depending on the vendor.
Read full review of SAP Signavio Process Manager »
NarendraKumar2
Process Mining Consultant at AG Consultancy & Apps. Lt.
The technical support services are good. However, they cannot provide solutions for certain problems.
Read full review of SAP ERP »
Anonymous User
Assistant Athletic Business Manager at a healthcare company
Similarly, any requests for technical support are not issued or run through me, so I don’t hear about its effectiveness.
Read full review of SAP Ariba Procurement »
Anonymous User
SAP HCM/FICO Team lead at a transportation company
The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful....
Read full review of SAP HCM »
Rania Khoury
HRIS Manager at a engineering company
Generally the IBM team's technical support was very friendly. Even after they left and went on to other projects,...
Read full review of SAP SuccessFactors »
Anonymous User
Technical Lead at a tech services company
Signavio's technical support is good. We get responses within a day when we send an email, so we are satisfied. One...
Read full review of SAP Signavio Process Manager »
Anonymous User
Team Lead at a tech services company
I am the technical support of the solution.
Read full review of SAP Business One »
MichaelZilz
IT Consultant in House at Interseroh proserv gmbh
The technical support from Signavio is excellent. We had a problem with the database migration that was caused by a...
Read full review of SAP Signavio Process Manager »
Vishal-K
Software Engineer at Nexogic
The technical support is excellent. Any escalations are usually resolved within one or two days. Escalations are...
Read full review of SAP HCM »
Anonymous User
Manager - Healh IT Systems, HIPAA and Compliance - Meaningful Use Analyst at a healthcare company
In my experience, technical support is good, although I haven't really had to call in for many issues.
Read full review of SAP Crystal Reports »
AndreeaSoloi
Process Excellence Manager at a healthcare company
Technical support offers prompt answers from our initial contact (sales representatives) to the consultant we worked...
Read full review of SAP Signavio Process Manager »
Anonymous User
Enterprise Services Platforms Head at a energy/utilities company
The SAP support has been good.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Business Objects Admin/Developer at a healthcare company
Customer Service: In a word, bad. Account reps constantly change and it’s impossible to find out who your current rep...
Read full review of SAP BusinessObjects Business Intelligence Platform »
PreeteshPardeshi
SAP Process Mining Lead at Freelance
I've never contacted technical support. I can't speak to the level of support they provide.
Read full review of SAP HANA »
JanBergman
Team Leader Business Process Management at Laepple AG
The Signavio technical support is excellent.
Read full review of SAP Signavio Process Manager »
Deepak Dalvi
Manager at Mahindra & Mahindra
We have a great contract with SAP, so we have no challenges getting technical support. We know that SAP technical...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Senior Sybase DBA at a tech services company
Customer Service: It's not bad; I can’t say that there has been anything significant. Technical Support: I would rate...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Associate Manager at a consultancy
Technical support is good.
Read full review of SAP ERP »
Alam Khan
Team Leader at Abacus Consulting
Technical support through Telstra is available for SAP ERP, particularly for creating custom objects in SAP HCM when...
Read full review of SAP HCM »
reviewer801753
SAP Data Migration Consultant at a manufacturing company
The solution's technical support can become a bit better in terms of turnaround times.
Read full review of SAP Data Services »
Anonymous User
Consultant at a tech services company
Customer Service: GoodTechnical Support: Good
Read full review of SAP IQ »
Anonymous User
Associate Vice President at a consumer goods company
I use the customer service/technical support line once or twice per month. I usually call to find out about new...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Manager of Customer Care Center at a construction company
We have our own technical support group, so I have not been in contact with SAP for support.
Read full review of SAP Data Services »
Puneet
Senior Manager at Capgemini
SAP supports this solution well when there are any bugs or glitches in the solution. Initially, we had a hiccup. We...
Read full review of SAP S/4HANA »
Anonymous User
Technical Manager at a retailer
Our technical support is through a value added reseller.
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

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