Compare Plutora vs Tricentis

Plutora

Tricentis

Based on 202 reviews.

Sample Customers

Plutora

eBay, United Energy and Multinet Gas (UE & MG), Service NSW, AMP, Accident Compensation Corporation (ACC)

Tricentis qTest

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

SpecFlow

Microsoft, Caterpillar, Siemens, Charles Schwab, IBM, Deloitte, Accenture, Philips, Dell, Deutsche Bank

Popular Solutions

Tricentis Tosca

26 reviews

Tricentis NeoLoad

17 reviews

Tricentis qTest

3 reviews

Top Industries

Financial Services Firm

22%

Computer Software Company

18%

Manufacturing Company

Insurance Company

Educational Organization

20%

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Antonio Oteri
IT Telecom Quality Senior Tester at TIM
I have experience with the automation of software for testing, such as Tosca, Selenium, and others. We automated the...
Read full review of Tricentis Tosca »
Sangeetha Alur
Principal Software Engineer at One Advanced
I've primarily used it on-premise, not SaaS-based. However, the most concurrent virtual users I've handled with...
Read full review of Tricentis NeoLoad »
Sudipto Dey
Technical Lead at Linde
My company uses Tricentis qTest for test management, so I use it for documenting tests and test executions. I also...
Read full review of Tricentis qTest »
Test Process Consultant
SME (Subject Matter Expert) at Maersk
We procured the Tricentis Tosca enterprise version for test automation and with it, this solution was introduced to...
Read full review of Tricentis Flood »
Sudipta Das Biswas
Senior QA Automation Engineer at AMCS Group
In our development workflow, we use SpecFlow as a BDD framework to bridge the communication gap between business and...
Read full review of SpecFlow »

Review 1 of 5

Customer Service

No Data Available

Rafael De La Mano
Senior Test Analyst at Accenture
The solution's technical support has a maximum of two days of SLA. The first point is to contact the support team,...
Read full review of Tricentis Tosca »
VijaySawale
Test Associate & Manager at IGT Solutions
Technical support is available 24/7. I am satisfied with the support.
Read full review of Tricentis Tosca »
Shahid Manzoor
Software Quality Assurance Supervisor at a transportation company
I've never reached out to technical support.
Read full review of SpecFlow »
Vinayak Bandewar
Test Architect at Cognizant
The quality of the support and the response time is lacking.
Read full review of Tricentis Tosca »
Test Process Consultant
SME (Subject Matter Expert) at Maersk
Tool service support is not very effective. After following up with the account manager, we received a point of...
Read full review of Tricentis Flood »
AshokKumar14
Lead Consultant at ITC Infotech
We have a portal to contact the support team.
Read full review of Tricentis Tosca »
Sangeetha Alur
Principal Software Engineer at One Advanced
The support value is only when you are taking a very high price. For instance, if we want better support, they would...
Read full review of Tricentis NeoLoad »
KreshenAmourdon
Software Automation Test Engineer at I2era
I haven't registered yet to be able to use the product's support. You need to go to the support since there isn't...
Read full review of SpecFlow »
Anonymous User
Senior QA Manager at a retailer
Technical support is good. We get all the information through the call centers and they give us tutorials as well....
Read full review of Tricentis Tosca »
Anonymous User
Tax Fee QA Director at a financial services firm
The technical support of the solution is very good. We've very satisfied with the level of service provided to us.
Read full review of Tricentis Tosca »
GencoAp
Head of Testing at Genco
Customer service and support have been excellent. We have reliable contacts within the company who provide prompt and...
Read full review of Tricentis Tosca »
Anonymous User
Regional Test Coordinator at a computer software company
We haven't had any major problems with the product, but when we've had issues, Tricentis support has been generally...
Read full review of Tricentis Tosca »
Anonymous User
I.T Analyst at a tech services company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Tricentis Tosca »
Anonymous User
Senior Director of Quality Engineering at a tech vendor
They have been doing okay in terms of the suggestions we make. It depends on the level of severity of what had...
Read full review of Tricentis qTest »
Anonymous User
Performance Engineer at a tech company
9/10
Read full review of Tricentis NeoLoad »
Anonymous User
Test Analyst at a financial services firm
The support we received from Tricentis Tosca was good, but it can improve. I rate the support from Tricentis Tosca a...
Read full review of Tricentis Tosca »
Anonymous User
Practice head for Automation at a tech services company
We do use it but it was better a year ago. Now, the turnaround time takes a little more time.
Read full review of Tricentis Tosca »
RyanO'Neill
Sr. Manager Quality Assurance at Forcepoint LLC (Formerly Raytheon|Websense)
Tech support is incredibly responsive and has always come back very quickly and helped us find issues. They have gone...
Read full review of Tricentis qTest »
VSwaminathan
Product QA Manager at Reflexis Systems
We have the option to contact tech support but, so far, except for a couple of times, we haven't had a reason to...
Read full review of Tricentis qTest »
JovanKangrga
Testing Lead Manager at PDC Energy
Technical support has been fine, acceptable. Their responses have been in an inappropriate amount of time for the...
Read full review of Tricentis qTest »
Anonymous User
Manager, IT Quality Assurance (EDM/ITSRC/Infrastructure) at a financial services firm
Technical support is friendly and quick. Most of the time we get a response the same day. They're located in Vietnam....
Read full review of Tricentis qTest »
Anonymous User
Senior Consultant - Software Development and Integration at Sogeti Group
Customer Service: 8/10 Technical Support: 8/10
Read full review of Tricentis NeoLoad »
Anonymous User
Chief Technology Officer (Co-Founder) at Bluestone
The technical support is good.
Read full review of TestProject [EOL] »
Srikanth Iyengar
Technical Test Lead at Infosys
NeoLoad is offering good support.
Read full review of Tricentis NeoLoad »
Deepak Shinde
IT Consultant
Technical support is very good. We have been supported by a very professional technical team from the vendor.
Read full review of Tricentis Tosca »
MarkusBonner
Release Test Manager at a tech company
Customer Service: Nine out of 10, and now further improving. Technical Support: Eight out of 10. Sometimes too (ITIL)...
Read full review of Tricentis Tosca »
Anonymous User
Senior at a financial services firm
I would rate the technical support a 9/10, their turnover time is very good.
Read full review of Tricentis Tosca »
Anonymous User
Test Analyst at a tech services company
Excellent. I was often able to access their chat support instantly and resolved the bulk of my inquiries very rapidly.
Read full review of Tricentis Tosca »
Anonymous User
Software Developer at a tech services company
Customer Service: I would rate customer service 10/10. Technical Support: Technical support is 10/10.
Read full review of Tricentis Tosca »
Anonymous User
Vice President of Technology at a retailer
Customer Service: 7/10 Technical Support: 7/10
Read full review of Tricentis NeoLoad »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.