Compare Proficio vs SentinelOne

Proficio

SentinelOne

Based on 325 reviews.

Sample Customers

Proficio Managed Detection and Response

Lewis and Clark College, BDP International

Proficio Managed Endpoint Detection and Response

Lewis and Clark college

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

123 reviews

SentinelOne Singularity Cloud Security

92 reviews

SentinelOne Singularity Identity

21 reviews

Top Industries

Computer Software Company

22%

University

12%

Comms Service Provider

Performing Arts

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Prince Joseph
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
We primarily use the solution for EDR, which it does in a brilliant way. We are also using it for log management. We...
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Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
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Graham Peck
Data Security Manager at Leeds United FC
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security...
Read full review of SentinelOne Vigilance »
Graham Peck
Data Security Manager at Leeds United FC

Read full review of SentinelOne Singularity Hologram »
User:761949
Senior Software Engineer I at a computer software company
We use Singularity Cloud Workload Security for our production and build workloads. We implemented the solution to...
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Review 1 of 5

Customer Service

No Data Available

Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
The customer support for this solution is good.
Read full review of SentinelOne Singularity Complete »
ArjitYadav
SME for Cybersecurity at Locuz Enterprise Solutions Ltd
The technical support response time is slow.
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DavidPerry
Director of Corporate Information Security at SGS & Co
The technical support is good.
Read full review of SentinelOne Singularity Identity »
Jose Nunes
Head of IT and Communications at Sonangol
The technical support was good for SentinelOne Vigilance.
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ShashikaKodikara
Head of Cybersecurity at Technovage Solution
Our team has had a good experience with customer service and support.
Read full review of SentinelOne Singularity Complete »
Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
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Phat Pham
Cyber Security Analyst at a comms service provider
The technical support is very responsive, and courteous, and provides great customer service. If we need something...
Read full review of SentinelOne Singularity Cloud Security »
Ikechukwu Okorie
Managing Partner at Commsworth Solutions Limited
The solution's technical support is knowledgeable and straightforward.
Read full review of SentinelOne Singularity Cloud Data Security »
Rajeev Babu
Sr. System Administrator at Danube Group
Their technical support is very nice. I would rate them a five out of five.
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Vidya Shree
CTO at Molecular Connections Private Limited
The customer service and support are good. Their responses are quick. We normally interact with them only over emails...
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Jesse McClure
Intern SOC Analyst at a tech services company
I've never contacted technical support.
Read full review of SentinelOne Singularity Cloud Security »
Michael Grissom
Director of Cyber Security at Tidewater Mortgage Services
We've only contacted technical support for the licensing portion of the process. They were very helpful and very...
Read full review of SentinelOne Singularity Complete »
Asim Naeem
Principal IT Security & Compliance at IBEX Holdings Ltd
The technical support team is quick to respond to and resolve our issues.
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Deepak Davankar
Manager IT Operations at Wallem Group Limited
The solution's technical support team is good. The environment constantly changes due to the rise in cyber threats. I...
Read full review of SentinelOne Vigilance »
Stephen Poot
Network and Security Engineer at a energy/utilities company
One of the nicest things about SentinelOne is their support. I never met a company which gives such fast, great...
Read full review of SentinelOne Singularity Complete »
Anonymous User
SecOps Engineer at a media company
We found the technical support for SentinelOne Singularity Complete one of the best we've ever had to deal with,...
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Anonymous User
Senior IT Consultant at Jeneri IT
Their support is very good. I would rate them a five out of five.
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Anonymous User
Software Engineer at a computer software company
Their support was good. I would rate them an 8 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
Mohit Dhingra
Senior Vice President IT at a tech services company
The technical support is excellent.
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Rupesh Singh
Technical Team Lead at Alepo
We haven't contacted SentinelOne support directly. When we need help, we reach out to our service provider....
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Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
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Anonymous User
Cloud Security Specialist at a insurance company
The technical support is good.
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Pamela Pirkle
Cyber Security Engineer at a leisure / travel company
I've contacted technical support myself. Their response time depends on the severity with which you submit the case....
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cyber Intelligence Analyst at a financial services firm
I have dealt with a lot of support in my time, and SentinelOne's support is the most responsive one I have ever had....
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Anonymous User
Enterprise Security Director at a comms service provider
The support team is very collaborative. We have a dedicated account manager who is also a part of our support line....
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Anonymous User
Security Analyst at a consumer goods company
I have not used support yet, which is a good thing.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Information Security & Privacy Manager at a retailer
The technical support is very good. My only criticism is they are not very transparent when they are giving you a...
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Mohsinoddin Mohammed
Information Security Principal at Alkhorayef
The technical support is good, and I rate it a nine out of ten.
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Steve Pender
Managing Member at Pender & Associates
We very seldom needed to use technical support.
Read full review of SentinelOne Vigilance »
Corey Murillo
Information Security Analyst at Point Loma Nazarene University
The times I've contacted customer support, it has been really good. There was only one instance when the support was...
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Review 1 of 30

Technical Support

No Data Available

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