Compare QPR Software vs Sparx Systems

QPR Software

Based on 7 reviews.

Sparx Systems

Based on 107 reviews.

Latest Research

Buyer's Guide

QPR ProcessDesigner vs. Sparx Systems Enterprise Architect

December 2024

Sparx Systems Enterprise Architect vs. QPR ProcessDesigner

Updated: December 2024

Buyer's Guide

QPR ProcessDesigner vs. Sparx Systems Enterprise Architect

December 2024

QPR ProcessDesigner vs. Sparx Systems Enterprise Architect

Updated: December 2024

Sample Customers

QPR ProcessDesigner

ALPLA

Sparx Systems Enterprise Architect

OmniLink

Popular Solutions

QPR Metrics

0 reviews

QPR ProcessAnalyzer

0 reviews

QPR ProcessDesigner

0 reviews

Sparx Systems Enterprise Architect

7 reviews

Sparx Prolaborate

2 reviews

Sparx Pro Cloud Server

1 reviews

Top Industries

Manufacturing Company

16%

Government

12%

Outsourcing Company

Logistics Company

Educational Organization

17%

Government

11%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director at a consultancy

Read full review of QPR ProcessAnalyzer »
Anonymous User
Co-Managing Partner at a consultancy

Read full review of QPR Metrics »
Anonymous User
Solution Architect at a comms service provider

Read full review of QPR ProcessDesigner »

Review 1 of 3

Pawel-Gawronski
Enterprise Architect at BEC
Firstly, we use this solution to enable collaboration among our international teams. Our applications are in the...
Read full review of Sparx Pro Cloud Server »
Pawel Gawronski
Group IT Manager at a wholesaler/distributor
Our company uses the solution for knowledge management. We have a diagram and confluence site where we keep all...
Read full review of Sparx Prolaborate »

Review 1 of 2

Customer Service

Anonymous User
Director: Technical Services at a tech consulting company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of QPR Metrics »
Anonymous User
Director at a consultancy
Our company manages this solution for the client with a team of two or three people but we can always turn to QPR for...
Read full review of QPR ProcessAnalyzer »
Anonymous User
Co-Managing Partner at a consultancy
Customer Service: High. Technical Support: High.
Read full review of QPR Metrics »
Anonymous User
Director at a consultancy
The support is very good. They provide a helpful service.
Read full review of QPR ProcessAnalyzer »
Anonymous User
Solution Architect at a comms service provider
Customer Service: We had great service directly from QPR. Technical Support: Same as customer service.
Read full review of QPR ProcessDesigner »

Review 1 of 5

Milan Sterba
Senior Enterprise Architect at Deepview S.r.o.
The good news is that I have not needed technical support very often. We may have some basic level of support with...
Read full review of Sparx Systems Enterprise Architect »
Maja Jakobik
Solutions architect at a government
We have our own functional maintenance. We also have an external company for technical support. They get in touch...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Architecture and Innovation Officer, Corporate Strategy, Plans and Systems, Ferrovie dello Stato
We have had very little, or no, need for customer service, which we count as excellent digital customer service level...
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Anonymous User
Senior Enterprise Architect at a transportation company
Customer Service: No customer service has been needed in the one year of service. Technical Support: No technical...
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Anonymous User
CEO at a tech company
Customer Service: Customer service is very good. We've been obtaining offers fast. However, it looks like we need to...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Software Engineer / Application Developer & Systems Engineer at a transportation company
I haven't yet contacted technical support. I have questions for them, and I will likely in the future, however, I...
Read full review of Sparx Systems Enterprise Architect »
Wesley De John
Group Product Manager – Billing and Payments at MultiChoice Group
Their technical support is quite good. When we needed to escalate due to the performance issues, their support was...
Read full review of Sparx Prolaborate »
Carmen Monje
Solutions Architect at a government
I contacted technical support for assistance with configuring the server. I believe their help is useful but there is...
Read full review of Sparx Pro Cloud Server »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
In the Netherlands, the support for this solution is very limited. You have to rely on some consultants, but at the...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Infrastructure Expert at a computer software company
Customer Service: Never had the need to contact them directly. Technical Support: Never had the need to contact them...
Read full review of Sparx Systems Enterprise Architect »
Riaz-Ahmed
FileMaker Developer, Agile Software Quality Analyst, Consultant, Trainer & UML / BPMN Modeller at ICONIX
It is hard to access those people. You can get in touch only through email. The same problem is there with Visual...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Solution Architect at a tech services company
I have not used Sparx support yet, but I have e-mailed BEASI support a lot and they have got a fairly good response...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Process specialist at a financial services firm
Technical support is fine. I spoke with someone from Australia and they responded and tried to resolve the issues....
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Consultant at a tech services company
Customer Service: Sparx Systems provides tools and web/email-based support for licensed users. They are responsive,...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
IT Architect at a financial services firm
With our current project, we don't need technical support. In the past, I had some experience with the technical...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Owner at a construction company
My experience with customer service and support has been positive. They generally respond within a reasonable time...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Product Manager at a construction company
I haven't yet interacted with them.
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Solutions and Integration Architect at a consultancy
I personally have not used any of the customer service offered as I have been able to resolve most of my problem via...
Read full review of Sparx Systems Enterprise Architect »
Marc Lampron
Conseiller principal en architecture d’entreprise et de solution at Cronomagic Canada
Almost never have to go through customer service/technical support but, the few times I needed it, they were very...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Data Architect at a financial services firm
I would rate technical support as OK. The forum was great. The actual support was only so-so.
Read full review of Sparx Systems Enterprise Architect »
Anuj Shahi
Enterprise Architect at CCandC Solutions
Their technical support is not good in India. It could be better. I wrote an email to the support, but I didn't get a...
Read full review of Sparx Systems Enterprise Architect »
Jean-François Houzeaux
Enterprise Architect at a consumer goods company
I used technical support maybe two years ago for the first time. Mostly, I look online and all around for discussion...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
General Manager at a manufacturing company
Customer Service: I've never had the need to contact them directly. Technical Support: I've never had the need to...
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Anonymous User
System Architect, SCRUM Product Owner at a tech company
The company does not put a lot of focus on technical support. I am not sure if they are overloaded but there is...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
medewerker e-diensten at a government
From 1–10: Nine (fast response).
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Anonymous User
INLINE Technologies at a consultancy
Good.
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MichaelSukachev
Sr. Enterprise Architect at a tech services company
I would rate the level of technical support as "not bad". But I did not need to use technical support too much.
Read full review of Sparx Systems Enterprise Architect »
IvanSchotsmans
Principal at Mire Consulting
I rate the technical support of Sparx Systems Enterprise Architect a four out of five.
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Sr. Solutions Architect at a insurance company
I have never used technical support.
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Software Engineer at a tech services company
We reported one problem but never received an answer.
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Review 1 of 30

Technical Support

No Data Available

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