Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 271 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

January 2025

VMware vSAN vs. StarWind Virtual SAN

Updated: January 2025

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

January 2025

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: January 2025

Buyer's Guide

FreeNAS vs. StarWind Storage Appliance

January 2025

FreeNAS vs. StarWind Storage Appliance

Updated: January 2025

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

54 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

4 reviews

Top Industries

No Data Available

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Engineering at Telefonica
production real time environments in 3 data centers Miami, London and Frankfurt About 4500 virtual machines
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Review 1 of 1

Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
HunterMorgan
Owner at Data Barn
I'm a value-added reseller for Microsoft. I do some other stuff on these HCAs too, but that's the easiest way to...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
Read full review of Kaminario K2 [EOL] »
V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
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Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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Review 1 of 15

NisarAhmad
Freelance Technology Writer at TechnologyAdvice
The technical support experience so far has been positive.
Read full review of StarWind Virtual SAN »
Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
Balaji Velaga
Consultant at HCLSoftware
I rate the technical support a nine out of ten.
Read full review of StarWind Storage Appliance »
Anonymous User
Server Administrator at John Wood Community College
Technical support is quick to respond and proactive with our additional support.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of IT at a computer software company
StarWind support is excellent. They are very knowledgeable and thorough.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Systems Administrator at Daifuku America
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
HunterMorgan
Owner at Data Barn
We don't use the proactive part of support a whole lot but that's really because we're a very simple setup at the...
Read full review of StarWind HyperConverged Appliance »
Claire Madison
IT Manager at Projects Inc.
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Matthew Henson
Owner at Split Digital LLC
When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me...
Read full review of StarWind Virtual SAN »
Anonymous User
IT at SOMIAC
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
Read full review of StarWind Virtual SAN »
Anonymous User
CIO at a renewables & environment company
Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.
Read full review of StarWind HyperConverged Appliance »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
ReinierMuller
Interim CTO at Royal Koopmans
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
System Administrator at Wilson Logistics
Technical support was very good.
Read full review of StarWind Virtual SAN »
Anonymous User
New Business and New Products Manager at dualBASE
I did not need any service and support as it is really well documented.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Westmoreland Mining LLC
Their support is top-notch. StarWind support is very proactive and easy to work with. Their support engineers know...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Informatics Analyst III at University of Alabama at Birmingham
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
happyuser
Integration Engineer at Insight
Support is timely, knowledgeable, and has good availability with lots of different contact options including phone,...
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Anonymous User
Systems Engineer / Systems Administrator
Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly,...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Kanal 75
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Anonymous User
Partner at Arbeit
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.