Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 272 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

January 2025

VMware vSAN vs. StarWind Virtual SAN

Updated: January 2025

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

February 2025

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: February 2025

Buyer's Guide

FreeNAS vs. StarWind Storage Appliance

January 2025

FreeNAS vs. StarWind Storage Appliance

Updated: January 2025

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

52 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

No Data Available

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Engineering at Telefonica
production real time environments in 3 data centers Miami, London and Frankfurt About 4500 virtual machines
Read full review of Kaminario K2 [EOL] »

Review 1 of 1

WJHG
Soporte IT at Sildan Security
First, I need to explain what motivated me to use VSAN. Some time ago, I developed a work environment with KVM...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
HunterMorgan
Owner at Data Barn
I'm a value-added reseller for Microsoft. I do some other stuff on these HCAs too, but that's the easiest way to...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Customer Service

IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
Read full review of Kaminario K2 [EOL] »
V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
Read full review of Kaminario K2 [EOL] »
Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
Read full review of Kaminario K2 [EOL] »

Review 1 of 15

Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
Read full review of StarWind Virtual SAN »
Anonymous User
Area Sales Manager at ABPL
They have very responsive customer support.
Read full review of StarWind Virtual SAN »
James Ching
Systems Analyst at The Bethany Group
They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months...
Read full review of StarWind HyperConverged Appliance »
Isaiah Jesch
IT Director at Marion County R-II School
I have been very impressed with the support team. Every encounter I have had has been quickly responded to with both...
Read full review of StarWind Virtual SAN »
FAFCO
Director of Technology at FAFCO, Inc.
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Anonymous User
Network And Systems Administrator at a financial services firm
The few times I reached out to technical support, my issues were solved in minuets, not hours.
Read full review of StarWind Virtual SAN »
Anonymous User
Infrastructure Engineer at H. W. Martin (Fencing Contractors) Ltd.
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
Andrew Wolf
Civil Engineer at Crossroad Engineers, P C
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Westmoreland Mining LLC
Their support is top-notch. StarWind support is very proactive and easy to work with. Their support engineers know...
Read full review of StarWind HyperConverged Appliance »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
Excellent! 10/10
Read full review of StarWind Virtual SAN »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Stefanos Evangelou
Cloud Architect at a tech services company
The customer service and sales team have been very responsive and helpful throughout the evaluation of the product.
Read full review of StarWind Virtual SAN »
MichaelBerman
Network Administrator at Armitage Technology Group Inc.
Technical support is Exceptional. They have very helpful and prompt responses.
Read full review of StarWind Virtual SAN »
Nikos Chavenetidis
Technical Department Manager at ACS SA
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Paul T
Network and Information Systems Engineer at a financial services firm
Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Technical Architect at HSData LTD
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
Read full review of StarWind Virtual SAN »
Barry Miles
IT Manager at Sutton Group
Customer service and support is the best I have experienced with any supplier.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
New Business and New Products Manager at dualBASE
I did not need any service and support as it is really well documented.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at Cass County Government
Support is easy to get a hold of, and usually first-call resolution.
Read full review of StarWind Virtual SAN »
Anonymous User
Server Administrator at John Wood Community College
Technical support is quick to respond and proactive with our additional support.
Read full review of StarWind HyperConverged Appliance »
Dan Hoffmann
Web Services and Systems Development at a non-profit
I never felt rushed while I had to install additional host NIC cards and they walked me through every step of the...
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
General Do It All at Western Idaho Cabinets, Inc.
Support is the best thing about StarWind. I can't praise them enough. The initial setup and purchase are a single...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.