Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 271 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

October 2024

VMware vSAN vs. StarWind Virtual SAN

Updated: October 2024

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

November 2024

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: November 2024

Buyer's Guide

FreeNAS vs. StarWind Storage Appliance

October 2024

FreeNAS vs. StarWind Storage Appliance

Updated: October 2024

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

67 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

4 reviews

Top Industries

No Data Available

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IT-3922
IT and Facilities Lead at a computer software company

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Review 1 of 1

Russ Le Puill
IT Manager at St Peter's Church of England Aided School
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
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Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
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Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
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Review 1 of 15

Edward Wordsworth
Technical Support Manager at Support IT
The product offers great service and support.
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reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
Spencer Lines
Information Systems Manager at HALL'S CONSTRUCTION CORPORATION
Their customer service and support have been world-class. There is no other company I've ever worked with that had...
Read full review of StarWind Virtual SAN »
reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
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ggazeley
IT Manager at a construction company
Support has been top-notch. Responses have always been same-day and they always seem to know what they're doing.
Read full review of StarWind HyperConverged Appliance »
reviewer298561
Technology & Product Director at Precise Imaging
Technical support is good. Somebody is always available 24/7.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Qualified online support specialists are always ready to help.
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Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
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Anonymous User
Works at a non-profit

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Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
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MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Claire Madison
IT Manager at Projects Inc.
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
David Rager
CEO CIO at Store & Haul Inc
Their customer support has been pretty good. They've done a really good job of supporting the product and even...
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Anonymous User
Project Engineer at ACTA inc.
Customer service and support replied quickly and ensured everything was implemented correctly. They checked in and...
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Anonymous User
IT at SOMIAC
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
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Alex-Serenity
Systems Administrator at a non-profit
Support is top quality and their response is exceptional. It's probably one of the best supports I've dealt with.
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SimplifyTech
CEO at Simplify Technology
Their support goes above and beyond with the integration of their software.
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Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
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Kristopher Skully
Systems Administrator at Hospice of the Western Reserve
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
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ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
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Ross Bullock
IT Manager at Bonitas Trust
The technical support from StarWind is excellent. The guys really know what they're doing, and they're really...
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SpShawn
Sysadmin at SUN PEAKS RESORT CORP.
Support exceeds expectations every time we work together. I have always been able to work with the same engineer, and...
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Christopher Vlach
Operations Manager at The Lipman Company, Inc.
In eight years we have never needed support for an issue with the software. I have called a handful of times to have...
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Anonymous User
CEO at a tech vendor
Technical support is always available and helpful
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Anonymous User
IT Manager at Streeter Marshall LLP
Support is absolutely fantastic; we couldn't rate them highly enough.
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Anonymous User
Senior Systems Engineer at a tech consulting company
In over 20 years of working in the IT industry, I have never encountered better support than I have with the team at...
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Michael J Gage
Network Operations Manager at LocalTel Yellow Pages
I have talked to all levels of support over the years, including the developers. They have an amazing product and an...
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Anonymous User
Senior System Administrator at Inflexion
Customer service and support have been fantastic. The support staff is very knowledgeable.
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Anonymous User
Senior Systems/Network Administrator at Storm Industries, Inc.
Customer service is available 24/7 - which is great. They have more experience with the StarWind software than with...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.