Compare SonicWall vs Stormshield

SonicWall

Based on 253 reviews.

Stormshield

Based on 19 reviews.

Sample Customers

SonicWall Capture Client

Luton College

Stormshield Endpoint Security

Arkoon, Netasq

Popular Solutions

SonicWall NSa

22 reviews

SonicWall TZ

18 reviews

SonicWall SMA

3 reviews

Stormshield Network Security

1 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

Comms Service Provider

Government

Computer Software Company

22%

Comms Service Provider

14%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mark Richmond
Chief Technology Officer at Next Level Communications
Capture scans attachments, sending them to a sandbox. It runs executables or PDFs in Windows Server, Linux, and other...
Read full review of SonicWall Capture Security appliance (CSa) »
Sathish Ravichandran
Server & Cloud Architect at Icare
We use the product for VPN connections. It allows establishing rules for user access control, specifying which types...
Read full review of SonicWall TZ »
Sergi Pinto
Internet Manager at MICROBLAU SL
The solution is a security system we install in our customer's office. It's a firewall. We have a control panel to...
Read full review of SonicWall NSa »
In432TchMn89
IT Manager at Citizens Bank
We use SonicWall NSV as the firewall component of our network and security solution.
Read full review of SonicWall NSv »
John Holbel
President at CMIT Solutions
Our clients mainly use it for their firewall protection.
Read full review of SonicWall NSSP »

Review 1 of 5

Yassir Ali
Network and Security Engineer at ONB
We are using the SN200 series in our branches, and the SN700 in our HQ. This solution is used for our daily network...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

ArunKumar1
IT Administrator at a healthcare company
The support from SonicWall Email Security is excellent. I rate support from SonicWall Email Security a four out of five.
Read full review of SonicWall Email Security »
Shaik Parveez
Network Engineer at Comm-IT
The support offered by SonicWall is good. I would rate them a six or seven out of ten.
Read full review of SonicWall NSa »
Sumesh Panikkar
Senior IT Infrastructure Engineer at Khansaheb
The technical support team is very good. We can contact the team by phone or email.
Read full review of SonicWall NSv »
Adelor Junior
Sales Director at M3Corp
The technical support team is reliable and addresses issues effectively.
Read full review of SonicWall NSSP »
Fansa Kusuma
Network Security Engineer at PT Wahana Piranti Teknologi
My rating for the technical support and knowledge base for SonicWall Capture Client is five out of five because even...
Read full review of SonicWall Capture Client »
Rias_Majeed
CTO at Exceed NetSec Computer Trd LLC
The technical support from SonicWall is okay. I have been in this field for the last 30 years. Therefore, most of the...
Read full review of SonicWall SMA »
Munjal Bhalgama
Owner at IT CARE
We are very much happy with the support. We do not often need technical support, but it is available from the local...
Read full review of SonicWall TZ »
Bob-Thomas
Virtual CIO/ CISO at Kyber Security
I don't think they really separate support from line to line. Maybe if you get all the way up into supermassive...
Read full review of SonicWall TZ »
Anonymous User
Manager at a manufacturing company
Tech support is okay, but the product needs much improvement.
Read full review of SonicWall NSa »
ArunM4
Creative Head/Director at WitBuz
Tech support is knowledgeable when it comes to clarifying a technical issue.
Read full review of SonicWall TZ »
Anonymous User
General Consul of Japan
We have very good IT consultants who provide technical support.
Read full review of SonicWall SMA »
Aziz-Ahmed
Group IT Manager at Direct Remit Limited
SonicWall NSa's technical support is quite good because they respond and solve our issues whenever we call them.
Read full review of SonicWall NSa »
Puneet Dobhal
Director at VULPINE SOFTWARE PVT LTD
We've never dealt with technical support. We've managed to handle any issues ourselves, in-house. I can't speak to...
Read full review of SonicWall TZ »
Keyur_Shah
Sr. Executive IT / DP at a financial services firm
It was difficult to contact technical support online.
Read full review of SonicWall TZ »
Harvey Halasan
IT Staff at Holy Name University
The support is mostly online that we have received from SonicWall NSa. I rate the support from SonicWall NSa a four...
Read full review of SonicWall NSa »
Munjal Bhalgama
Owner at IT CARE
SonicWall NSa's support takes longer to respond.
Read full review of SonicWall NSa »
Anonymous User
IT Manager at a educational organization
We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and...
Read full review of SonicWall NSa »
Anonymous User
Vice President
We haven't used tech support, at least, not that I'm aware of. We outsourced all of our IT stuff. They may have used...
Read full review of SonicWall TZ »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
Read full review of SonicWall NSa »
RENE MOLINA
CONSULTOR at COMOL S.R.L.
Technical support is very good.
Read full review of SonicWall TZ »
Darshil Sanghvi
Consultant at a tech services company
We called technical support to help us with the implementation and they were very helpful. There's also a lot of...
Read full review of SonicWall SonicWave Access Points »
Chetan Arvind Shah
Technical Support at Hind Industrial & Mercantile Corp Pvt Ltd
The solution's technical support team is good, and they provide us with email notifications regarding new updates.
Read full review of SonicWall TZ »
Anonymous User
Consultant at ZAM Food Industry Pvt Ltd
We have not been in contact with technical support. Our own IT team is managing our email security and have been able...
Read full review of SonicWall Email Security »
Anonymous User
CEO, Value Added Services at a newspaper
Support is okay. Sometimes they're not available on the day when we face the issue, which creates some extra work. I...
Read full review of SonicWall Email Security »
Yasser Hamed
Founder at Oman Shipping Company
We contacted technical support over the issue with the logs stopping. They did something on the backend and the...
Read full review of SonicWall Email Security »
JigneshPatel1
System engineer at Colourtex Ind Ltd
The technical support is good. If I call on the helpline then a technical person will assist us.
Read full review of SonicWall TZ »
Anonymous User
Head of IT at a engineering company
I never needed their support.
Read full review of SonicWall TZ »
JeffGrant
Vice President at a tech services company
While technical support is good, SonicWall had a recent layoff. This is a concern for us, because now we are missing...
Read full review of SonicWall Capture Advanced Threat Protection »
Abhay-Pirapgol
Executive Director - IT at a tech services company
We've been very satisfied with technical support. They are very supportive and their advice is very good.
Read full review of SonicWall SMA »
Anonymous User
IT Administrator at a legal firm
Customer support requires additional engineers because their long response times are problematic.
Read full review of SonicWall NSa »

Review 1 of 30

Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Janusz Białowąs
Network and Server Engineer at AMiFN
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
George Ng
manager at systemtech computer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at ONB
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
Read full review of Stormshield Network Security »
AdnanAlgazaly
IT Manager at BADEA
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »

Review 1 of 14

Technical Support

No Data Available

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