Compare Splunk vs Threat Stack

Splunk

Based on 564 reviews.

Threat Stack

Based on 8 reviews.

Latest Research

Buyer's Guide

Splunk User Behavior Analytics vs. Threat Stack Cloud Security Platform

December 2024

Threat Stack Cloud Security Platform vs. Splunk User Behavior Analytics

Updated: December 2024

Buyer's Guide

Splunk User Behavior Analytics vs. Threat Stack Cloud Security Platform

December 2024

Splunk User Behavior Analytics vs. Threat Stack Cloud Security Platform

Updated: December 2024

Sample Customers

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Threat Stack Cloud Security Platform

StatusPage.io, Walkbase, Spanning, DNAnexus, Jobcase, Nextcapital, Smartling, Veracode, 6sense

Popular Solutions

Splunk Enterprise Security

144 reviews

Splunk Cloud Platform

47 reviews

Splunk ITSI (IT Service Intelligence)

39 reviews

Threat Stack Cloud Security Platform

0 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Government

Manufacturing Company

Computer Software Company

21%

Financial Services Firm

14%

Real Estate/Law Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk APM »
Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Through Splunk Enterprise Security, we have implemented extensive login integration. This allows us to monitor and...
Read full review of Splunk Enterprise Security »
TomO’Donoghue
Senior Consultant at North Swindon Practice Group Surgery
We use ITSI in the health industry. In the UK, the NHS currently uses ITSI as one of its monitoring sources of...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
4 System Engineer at a religious institution
Our security team uses the Splunk Cloud Platform heavily. We index that data that is relevant to security for over a...
Read full review of Splunk Cloud Platform »
Thana Sekara
Build Managememnt System lead at JLL
We have around 38 virtual machines, including the desktop. We have filled our gap network. Splunk Enterprise monitors...
Read full review of Splunk Enterprise Platform »

Review 1 of 5

Skyler Cain
Software Development Manager at Rent Dynamics
Our primary use case for Threat Stack comes from the fact that we are a smaller company and we don't have dedicated...
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 1

Customer Service

Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
I usually rely on the Splunk community for information, such as discussions of incidents and other issues which...
Read full review of Splunk Enterprise Security »
Nagendra Nekkala.
Senior Manager ICT & at Bangalore International Airport Limited
I would rate the customer service and support eight out of ten.
Read full review of Splunk ITSI (IT Service Intelligence) »
Sneha Golhar
Senior Engineer at Wipro Limited
The support team is supportive and quick to respond. Splunk offers Platinum, Gold, and Silver support. With the...
Read full review of Splunk Enterprise Security »
Daniel Hammons
Senior Director of Detection and Response at a consultancy
I would rate their support a seven out of ten. Sometimes, you get some solid people, but other times, it takes a bit...
Read full review of Splunk Enterprise Security »
Surya Ambavarapu
MSP ENGINEER at bitsIO Inc.
The technical support team is always supportive but their response time and knowledge can be improved.
Read full review of Splunk Enterprise Security »
John Romero
Technical Lead at a computer software company
I have not used the support. I did not have any problems.
Read full review of Splunk APM »
Nakul Agarwal
Splunk architect at Schwarz IT KG
We use Splunk Operator on Kubernetes, so it's not on-prem or Splunk Cloud. Customer support is not good at all. For...
Read full review of Splunk Enterprise Security »
MarcoDi Gioia
Security Consultant at Sitael
The technical support experience is moderate. It can take a long time to resolve issues, and I often need to explain...
Read full review of Splunk Enterprise Security »
Himanshu Tejwani
Platform Architect at Appcino Technologies
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
Amit Moralwar
Senior Information Security Engineer at a tech company
The technical support is good.
Read full review of Splunk SOAR »
Andrew Mahoski
Data Engineer at Memorial Sloan-Kettering Cancer Center
Their support is good. During the time of COVID, it took a while to get somebody to get back to us, but that was...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
IT Security Operations Manager at a retailer
The solution's technical support is not perfect. My company has dealt with situations where we had to wait for a...
Read full review of Splunk Incident Intelligence [EOL] »
Anonymous User
Director - Application Services, DevOps(Application Support, Build/Deployment), Environment Support at a financial services firm
We have a good relationship with the technical support team; they are responsive.
Read full review of Splunk Enterprise Security »
Anonymous User
Business Analyst at a retailer
I can say that support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Tech Director at a government
Splunk's support is great and amazing. The people we work with in our corporate environment are top-tier experts....
Read full review of Splunk Enterprise Security »
Anonymous User
Software Engineer at a insurance company
We have pretty good support. It is hard for me to rate them because I don't use their support much. We have a lot of...
Read full review of Splunk Cloud Platform »
Anonymous User
Owner at a computer software company
I've never dealt with technical support. I cannot rate their services or speak to how helpful or responsive they are.
Read full review of Splunk User Behavior Analytics »
Rajiv Warrier
Regional Head at a tech services company
I've dealt with technical support and it's pretty good. They are helpful. I find them responsive.
Read full review of Splunk Enterprise Security »
Anonymous User
ICT Services Manager at a computer software company
I appreciate that whenever we have an issue, we have very good support. If there is something wrong, I always have...
Read full review of Splunk On-Call »
Anonymous User
CEO at a retailer
The community support for Splunk is excellent, with an engaged user community. However, for the standard technical...
Read full review of Splunk Enterprise Security »
Anonymous User
Software Engineer at a logistics company
Their technical support has been very good. I have not had to use it a whole lot because we have pretty good and...
Read full review of Splunk Infrastructure Monitoring »
Anat Garty
Chief Cybersecurity Architect at a security firm
Their support is awesome. I would rate them a ten out of ten. It is not just the technical support. Their...
Read full review of Splunk Enterprise Security »
Anonymous User
SIEM engineer at a computer software company
Support depends on the issue. Sometimes they help but most of the time, I have to solve the issue on my own. I would...
Read full review of Splunk Enterprise Security »
Oscar Montufar
Operation Manager at Totalplay
We have had positive experiences using customer service and support.
Read full review of Splunk ITSI (IT Service Intelligence) »
ShubhamSharma6
Software Engineer at Wipro Limited
Splunk Cloud Platform offers excellent technical support that is both knowledgeable and responsive.
Read full review of Splunk Cloud Platform »
Anonymous User
Software Automation Engineer at a wholesaler/distributor
The technical support from Splunk has been good. Whenever we need to engage in professional services, they're always...
Read full review of Splunk SOAR »
Oleg Iatsuta
Technical Lead at a tech services company
We don't have experience with customer service and support.
Read full review of Splunk Cloud Platform »
Anonymous User
Director General de España at a cloud solution provider
I don't know about their support. I don't work with it much. On an activity level, I'm not so close to the platform....
Read full review of Splunk Enterprise Security »
Pramodh Yarlagadda
Cloud Architect at CSI GLOBAL LTD
I contacted technical support a few times for verification and validation issues. The issues were not too technical...
Read full review of Splunk On-Call »
Anonymous User
Senior System Engineer at a computer software company
For the most part, their technical support has been pretty handy. Sometimes you get someone a little bit newer, and...
Read full review of Splunk Cloud Platform »

Review 1 of 30

Anonymous User
Security Architect at a tech services company
I used the technical support on limited occasions. They were timely and quickly got me to resolution.
Read full review of Threat Stack Cloud Security Platform »
Vincent Romney
Director of Information Security at Younique, LLC
Their technical support is very good. I have found them to be extremely responsive and accurate. They've been...
Read full review of Threat Stack Cloud Security Platform »
Cloudstronaut
IT Engineer at a consultancy
The technical support is really very good.
Read full review of Threat Stack Cloud Security Platform »
Kevin Johnson
Lead Security SRE at InVision
Tech support is fantastic. We're a very advanced shop. We're not patting ourselves on the back, it's just that we...
Read full review of Threat Stack Cloud Security Platform »
Anonymous User
Director of Security at Eventbrite
The technical support is excellent. We email them very frequently. I don't what they would call this level of...
Read full review of Threat Stack Cloud Security Platform »
Eric Cohen
Sr. Director Information and Security for PureCloud at Genesys Telecommunications Laboratories
We have used Threat Stack's technical support and they've been great. We contact Threat Stack and we hear back pretty...
Read full review of Threat Stack Cloud Security Platform »
Skyler Cain
Software Development Manager at Rent Dynamics
It's hard for me to evaluate their technical support because I've only had one issue and it was just a question on...
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 7

Technical Support

No Data Available

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