Compare StarWind vs SUSE

StarWind

Based on 271 reviews.

SUSE

Based on 43 reviews.

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

SUSE Enterprise Storage

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

Popular Solutions

StarWind Virtual SAN

58 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

4 reviews

SUSE Linux Enterprise

14 reviews

SUSE NeuVector

7 reviews

SUSE Manager

1 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

16%

Manufacturing Company

12%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Russ Le Puill
IT Manager at St Peter's Church of England Aided School
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Naveen Venugopal
Research Engineer at a educational organization
We are working with SUSE Enterprise Edition.
Read full review of SUSE Linux Enterprise »
Danie Joubert
Managing Director at ProQuanta
Our primary use case for the SUSE NeuVector solution is policy management. We use it to make sure that containers are...
Read full review of SUSE NeuVector »

Review 1 of 2

Customer Service

Spencer Lines
Information Systems Manager at HALL'S CONSTRUCTION CORPORATION
Their customer service and support have been world-class. There is no other company I've ever worked with that had...
Read full review of StarWind Virtual SAN »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Manager at a real estate/law firm
Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director Of Technical Services at D-J Engineering, Inc.
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
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Anonymous User
Infrastructure Engineer at H. W. Martin (Fencing Contractors) Ltd.
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
New Business and New Products Manager at dualBASE
I did not need any service and support as it is really well documented.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Andrey Naumov
System Administrator at Craft Group
They are very friendly and have quick support.
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Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »
TRAIANO ...
Technology Solutions, Support & Training at UNISONMEDIA Group, Inc.
This area has been the best for us, especially being new to this technology. The support team was amazing with...
Read full review of StarWind Virtual SAN »
ReinierMuller
Interim CTO at Royal Koopmans
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
Николай Фокин
Works at Cloud4y.ru #1 корпоративный облачный провайдер
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
I have only needed to reach out to the support team a couple of times since this software was implemented. They...
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at Cass County Government
Customer service and support have been great for the little time that we've had to talk to them. They are out of...
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at MUM Industries
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at PROTECT Infra d.o.o.
They offer great support.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Technical Architect at HSData LTD
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
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Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
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Ryan Kimbrel
Chief Information Officer at Scott County Hospital, Scott City, KS
Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a computer software company
I have had great experiences with customer service and technical support.
Read full review of StarWind Virtual Tape Library »
RobMooij
CTO at Bg-software
Their technical support team is excellent.
Read full review of StarWind Storage Appliance »
Anonymous User
CIO at Sheremetevo Security
The experience of work with clients/technical support is very positive. Everything is fast and available.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
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Shawn Bender
Global IS Admin at Benshaw, Inc.
We have no issues working with StarWind's customer service department.
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Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
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Poberezhnyy Maxim
Engineer at Peoples' Friendship University of Russia
Technical support is very competent in matters not only of the product but also of the features of the hypervisor and...
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Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
They offer some of the best customer support I've ever had.
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Eric Loderichs
General Manager at OneNet IT & Cloudservices b.v.
I worked for technical support myself for Micro Focus as a contractor. I know the technical support, and things have...
Read full review of SUSE Linux Enterprise »
RanjitKumar1
Linux SRE at Accenture
We do not contact the technical support team. We refer to the documentation released by the vendor. They could...
Read full review of SUSE Linux Enterprise »
AnuragModi
Technical Architect at Peristent Systems
The technical support is good. I have seen L0, L1, L2, and L3 issues solved by pretty good SMEs. The support is...
Read full review of SUSE Linux Enterprise »
Victor Estival
Developer Product Marketing Manager at Parity Technologies
I only opened a case when I did the update. They pointed me to the documentation and I felt silly as I could have...
Read full review of SUSE Manager »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support services are good.
Read full review of SUSE Linux Enterprise »
Marek Uher
Expert Customer Solutions Designer at T-Mobile Czech Republic a.s.
The solution's support is complicated and depends on getting the right people.
Read full review of SUSE NeuVector »
ShaheenKapery
Solutions Architect at Altron
We rely more on community support through forums, which has been excellent.
Read full review of SUSE Linux Enterprise »
Aman_Singh
DevOps Software Engineer at Integra Micro Software Services
There are limitations in terms of getting administrative rights or comprehensive data support.
Read full review of SUSE Linux Enterprise »
Prashant Saxena
Client Technical Sales Specialist at IBM
We've dealt with technical support in the past and they've been okay. We have no complaints.
Read full review of SUSE Linux Enterprise »
Danie Joubert
Managing Director at ProQuanta
The support is good. I rate the support of SUSE NeuVector a nine out of ten.
Read full review of SUSE NeuVector »
Ryan Vassallo
Head of Systems and infrastructure at a hospitality company
Technical support has been helpful and responsive. They are quite knowledgeable.
Read full review of SUSE NeuVector »
Dominique Locksley
Linux System Administrator at Adapt IT
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with...
Read full review of SUSE Linux Enterprise »
Anonymous User
General Manager at a tech vendor
I don't have personal experience with the support - however my experience with selling subscription and support...
Read full review of SUSE Linux Enterprise »
Trevor Omondi
Enterprise Systems Engineer at a insurance company
Technical support is actually superb in the sense that whenever you raise a support mechanism, their support is...
Read full review of SUSE Linux Enterprise »
Anonymous User
Linux Administrator at a tech services company
We've dealt with technical support and found them to be helpful and responsive.
Read full review of SUSE Manager »
Nasri Nabil
Head of Service at a tech services company
We have a maintenance contract with Oradist, which is the Oracle firm in Tunisia.
Read full review of SUSE Linux Enterprise »
Narsing Thakur
Solution Architect at YASH Technologies
When I experience problems, the first thing that I do is try to solve the issues myself. If I fail then I will...
Read full review of SUSE Linux Enterprise »
Ahemd Khalil
DevOps Engineer at MTS
The technical support provided by SUSE in Egypt includes a technical engineer specific for our POC. However, I found...
Read full review of SUSE NeuVector »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
I had a very fine experience with the tech support team, and I found almost all the valuable information on the Mitel...
Read full review of SUSE Linux Enterprise »
Anonymous User
IT Admin at a financial services firm
We do not pay for a subscription, so we do not get support. But out there, there are a lot of forums that can help us...
Read full review of SUSE Linux Enterprise »
Anonymous User
Platform Solution Architect at a tech services company
We are satisfied with the technical support.
Read full review of SUSE NeuVector »
Anonymous User
Senior Technical Project Manager at a university
I haven't had contact with technical support. I downloaded the free version of SUSE and never purchased SUSE...
Read full review of SUSE Linux Enterprise »
Venkat_Rao
Senior Deputy General Manager - IT at Prestige Estates Projects Ltd
In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to...
Read full review of SUSE Linux Enterprise »
Darryl Darling
Enterprise Solutions Architect at a tech services company
Unfortunately, I have not been overly impressed with their technical support, except on one occasion. I was...
Read full review of SUSE Linux Enterprise »
NagendraKavadi
Systems Analyst at a retailer
We have a dedicated engineer assigned to our project, and we get proper support from him.
Read full review of SUSE Linux Enterprise »
Anonymous User
System Engineer at a tech services company
Technical support is very strong. Many resources can be found on the internet. They offer enterprise-level support,...
Read full review of SUSE Linux Enterprise »
Anonymous User
DevOps Strategist at a marketing services firm
We haven't had to contact SUSE support thus far.
Read full review of SUSE Linux Enterprise »
Anonymous User
SAP Director at a tech services company
Technical support is okay.
Read full review of SUSE Linux Enterprise »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
I've never had to interact with technical support. I can't speak to how helpful or responsive they are.
Read full review of SUSE Linux Enterprise »
DeepakSingh11
Principal Consultant - Cloud Infra at Hid biochem
I rate the technical support a four to five out of ten.
Read full review of SUSE Linux Enterprise »

Review 1 of 30

Technical Support

No Data Available

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