We performed a comparison between ABBYY Timeline and Celonis based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining."ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"The solution offers very good division management."
"Celonis’ Process Cockpit is valuable."
"The most valuable feature of this solution is the PTS service."
"In my opinion, it's quite an advanced tool."
"Its usage is relatively straightforward after the UI is set up. There's a lot of pre-built analysis that can be utilized, which saves a lot of time. Overall, it is a good product."
"The real-time replication was just implemented and is quite useful."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"There are a couple of new features available in Timeline that still need more time to mature."
"The support costs are very high."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"The technical support is very bad."
"It could be less expensive."
ABBYY Timeline is ranked 8th in Process Mining with 1 review while Celonis is ranked 1st in Process Mining with 44 reviews. ABBYY Timeline is rated 9.0, while Celonis is rated 8.4. The top reviewer of ABBYY Timeline writes "Optimizes business processes, is user-friendly and flexible". On the other hand, the top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". ABBYY Timeline is most compared with UiPath Process Mining, whereas Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and BIC Process Mining.
See our list of best Process Mining vendors.
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.