We performed a comparison between Accedian Skylight and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The performance of Accedian Skylight is better than other vendors."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."
"The most useful features are cloud monitoring, application monitoring, and alert notifications."
"Great for monitoring critical internal and public-facing applications."
"The web dashboards are quite useful, good looking, and easy to use."
"Never seen anything so complex be so simple to install."
"I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Applets."
"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"The stability is rock solid. We put a lot of stress on it."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"The Accedian Skylight user interface still has room for improvement."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"This solution is expensive compared to some others."
"The UI interface of Accedian Skylight could improve."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"Under heavyweight, Dynatrace becomes slower when listing PurePaths."
"The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information."
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
Accedian Skylight is ranked 16th in Application Performance Monitoring (APM) and Observability with 23 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. Accedian Skylight is rated 9.0, while Dynatrace is rated 8.8. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Netrounds and Zabbix, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Accedian Skylight vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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