We performed a comparison between Acronis Cyber Protect and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"For me, the cost is a significant advantage."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"The ability to clone backups."
"The solution has all the features I need and user friendly."
"It works with different types of partitions or different OSs."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"It has allowed me to implement a cost effective, highly configurable solution."
"The initial setup is very easy. It's not overly complex."
"Provides connectivity to a lot of different cloud storage solutions."
"The solution is easy to access and handles things efficiently."
"General ease of use and performance of the Windows version is the most valuable feature."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"Improved support for immutability and Utility AirGAP could be beneficial."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"It would be nice to have it on the cloud platform without using third-party equipment."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"For smaller companies it's a little more challenging to maintain."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews. Acronis Cyber Protect is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, NinjaOne, Comet Backup and Veeam Backup for Microsoft 365. See our Acronis Cyber Protect vs. MSP360 Backup report.
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