Acumatica vs HubSpot CRM comparison

Acumatica

Read 3 Acumatica reviews

764 Views
314 Comparison Views

66% willing to recommend

HubSpot CRM

Read 39 HubSpot CRM reviews

1,046 Views
650 Comparison Views

97% willing to recommend

Acumatica

HubSpot CRM

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Acumatica vs. HubSpot CRM Report (Updated: May 2024).

Buyer's Guide

Acumatica vs. HubSpot CRM

May 2024

Download the complete report

Helped 787,061 peers since 2012

Categories and Ranking

Acumatica

Ranking in CRM

27th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Cloud ERP (6th)

HubSpot CRM

Ranking in CRM

7th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Market share comparison

As of June 2024, in the CRM category, the market share of Acumatica is 0.9% and it decreased by 17.7% compared to the previous year. The market share of HubSpot CRM is 0.5% and it decreased by 87.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Unique Categories:

Cloud ERP

2.9%

No other categories found

Q&A Highlights

Chuck Peterson

Chief Executive Officer at West Coast Corp

Aug 18, 2023

Which solution do you prefer: Acumatica or HubSpot CRM?

Choosing between Acumatica and Hubspot CRM depends on your organization's requirements or needs. If you are a mid-market or enterprise organization that needs a comprehensive CRM solution with a wide range of features, Acumatica could be a good choice. If you are an SMB looking for an affordable and easy-to-use CRM solution, HubSpot CRM may be worth considering. Here are some of the pros and cons of Acumatica and Hubspot CRM: Acumatica Pros: Wide range of features Scalable Integrates with other systems Strong security Cons: More expensive More complex to use HubSpot CRM Pros: Affordable Easy to use Good marketing automation features Strong integration with other HubSpot products Cons: A more limited set of features Not as scalable as Acumatica Not as strong security

See all answers

Featured Reviews

Jody Lorincz

IT Manager at MHR Brands

Aug 25, 2021

Provided one solution for everything and housed everything for us

I wasn't there during the initial deployment, but during one of the upgrade processes, they did botch the integration. So, we had a few issues, and we had to actually start from scratch, but with the import and export scenarios, it was not very difficult. You can set up the entire database and do the whole setup in an hour on a computer. From there, use the import and export scenarios to handle everything. Overall, it takes a couple of hours. One person can deploy it. Maintenance was done by the value-added reseller. The value-added reseller is the link between the corporate and the end customer. So, they handle all the updates and everything that's needed.

Read full review

VikasAgarwal

CTO and Managing Director at Naks Digital Consulting

Jan 12, 2024

Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation

It's good. We haven't had to escalate issues to them often. They have a support team and a community forum where you can ask questions or find answers. The community is great – we've almost always found answers to our questions there, especially regarding the API. We got in touch with customer service and support once or twice. Once was when they were deprecating a feature by a certain date, and we needed to extend the timeline for us because we couldn't meet that deadline. They were very accommodating and readily extended it for us by a couple of months. And another time, there was some technical question. And they were fine. They did help. It was okay.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

"This solution supports multiple branches."

"We can track clients through the system, which is a great feature. It supports cross-functional teams."

"The best feature in HubSpot CRM for us is the custom objects that we integrated. This allows us to include more information on the contact profile, company profile, and other details, making it easier for our staff to have all the necessary information before contacting our customers.Additionally, having all this information in a centralized place is highly beneficial for us."

"It has nice features and matches our pipeline. Even in the free version, all of the features are available."

"Hubspot CRM also lets you make calls and send emails directly."

"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."

"HubSpot CRM helps our company to organize and track a high number of leads easily."

"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."

"The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."

More HubSpot CRM pros

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

"The solution doesn't have features to break down the structure for multiple people in the project."

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."

"We had a problem with the tool’s stability once."

"An area to be improved in HubSpot CRM is its customization capabilities."

"The product's free version could have more integration and automation options."

"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."

"HubSpot CRM should include better scanning of business cards and getting content in."

"The pricing could improve."

"There is a limitation with the integration with other tools or workflows."

"This solution could be easier to use. You really have to be hands on in the beginning as its an in depth solution. It takes some time to learn how it works before you can start using it."

More HubSpot CRM cons

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

"There is a cost for the solution. However, I am not aware of the price."

"We use a paid version of Hubspot and we have an annual license."

"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."

"The pricing is reasonable."

"The price of the solution could improve because it is expensive."

"The pricing is in a midrange if you line up the marketing tools."

"The price of HubSpot CRM is expensive."

"HubSpot CRM is affordable."

More HubSpot CRM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

787,061 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Construction Company

11%

Wholesaler/Distributor

11%

Healthcare Company

Computer Software Company

18%

Government

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Acumatica?

This solution supports multiple branches.

See all answers

What is your experience regarding pricing and costs for Acumatica?

I would advise other users that before they purchase this solution, they need to understand their requirements and needs. I would rate Acumatica's value for its price, a four out of five (with one ...

See all answers

What needs improvement with Acumatica?

When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companie...

See all answers

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The pricing is in a midrange if you line up the marketing tools. It is worth the money.

See all answers

What is your primary use case for HubSpot CRM?

I mostly use it for CRM functionalities. I use it for online marketing automation, particularly email marketing.

See all answers

Comparisons

NetSuite ERP vs Acumatica

Compared 21% of the time

Oracle Fusion Cloud ERP vs Acumatica

Compared 20% of the time

Microsoft Dynamics CRM vs Acumatica

Compared 13% of the time

SAP Business ByDesign vs Acumatica

Compared 10% of the time

SAP S/4HANA Cloud vs Acumatica

Compared 10% of the time

More Acumatica Competitors

Attio vs HubSpot CRM

Compared 29% of the time

Odoo vs HubSpot CRM

Compared 25% of the time

Bitrix24 vs HubSpot CRM

Compared 11% of the time

monday.com vs HubSpot CRM

Compared 8% of the time

IQVIA Orchestrated Customer Engagement vs HubSpot CRM

Compared 8% of the time

More HubSpot CRM Competitors

Product Reports

Buyer's Guide

CRM

June 2024

Download Acumatica product report

Buyer's Guide

HubSpot CRM

June 2024

Download HubSpot CRM product report

Learn More

Acumatica

HubSpot

Overview

Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee

digimind, easyrecrue, software2, subaru, suzuki

Buyer's Guide

Acumatica vs. HubSpot CRM

May 2024

Free Report: Acumatica vs. HubSpot CRM

Find out what your peers are saying about Acumatica vs. HubSpot CRM and other solutions. Updated: May 2024.

DOWNLOAD NOW

787,061 professionals have used our research since 2012.

See our Acumatica vs. HubSpot CRM report.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.