We performed a comparison between HubSpot CRM and IQVIA Orchestrated Customer Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM."I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"HubSpot CRM helps our company to organize and track a high number of leads easily."
"The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements."
"The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."
"The solution's greatest value lies in its online capability in terms of web content creation."
"The ease of having everything in one place is valuable."
"HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy."
"The best feature in HubSpot CRM for us is the custom objects that we integrated. This allows us to include more information on the contact profile, company profile, and other details, making it easier for our staff to have all the necessary information before contacting our customers.Additionally, having all this information in a centralized place is highly beneficial for us."
"I've found the customer 360 degree view to be valuable."
"The only problem with HubSpot at the moment is the pricing models."
"We found that automated emails were challenging to manage in the tool. While the feature allows you to create dynamic email templates, it was difficult to tweak and fetch data associated with different objects, such as contacts and custom objects."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."
"An area to be improved in HubSpot CRM is its customization capabilities."
"They need better UX or templates to change the mood or the look and feel."
"HubSpot CRM could improve by reducing the price."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays."
More IQVIA Orchestrated Customer Engagement Pricing and Cost Advice →
HubSpot CRM is ranked 7th in CRM with 39 reviews while IQVIA Orchestrated Customer Engagement is ranked 38th in CRM. HubSpot CRM is rated 8.2, while IQVIA Orchestrated Customer Engagement is rated 7.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of IQVIA Orchestrated Customer Engagement writes "Has 360 degree customer view but needs to improve workflow". HubSpot CRM is most compared with Attio, Odoo, Acumatica, Bitrix24 and Pega CRM, whereas IQVIA Orchestrated Customer Engagement is most compared with Salesforce Sales Cloud and Zoho CRM.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
