Alert Logic vs Sophos MDR comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between Alert Logic and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Alert Logic vs. Sophos MDR Report (Updated: May 2024).

Buyer's Guide

Alert Logic vs. Sophos MDR

May 2024

Download the complete report

Helped 787,061 peers since 2012

Categories and Ranking

Binary Defense MDR

Market share comparison

As of June 2024, in the Managed Detection and Response (MDR) category, the market share of Binary Defense MDR is 0.3% and it decreased by 3.6% compared to the previous year. The market share of Alert Logic is 0.8% and it decreased by 50.4% compared to the previous year. The market share of Sophos MDR is 5.0% and it decreased by 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Unique Categories:

No other categories found

Vulnerability Management

0.4%

SOC as a Service

13.9%

No other categories found

Featured Reviews

reviewer2183049

IT VP at a manufacturing company with 1,001-5,000 employees

May 12, 2023

It saves us a lot of time because we're not dealing with false alarms

The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives. Binary Defense is somewhat customizable. We can do some whitelisting and tell them to ignore some alerts that are always false positives. They're flexible and can adjust their processes. Their MDR tool runs across all our endpoints. Within that Open XDR strategy, we can ingest those alerts in various ways, but we tend to do things the old-fashioned way. However, we could bring that data into a SIEM if we wanted to. We haven't taken advantage of that feature, but we will soon. It would limit our ability to move forward with them if they didn't have that option.

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George Pate

Facility Manager at a tech services company with 10,001+ employees

Apr 18, 2023

A product that is a highly scalable and provides the functionalities of a SIEM solution to its users

My main issue with them was the constant need for meetings to discuss developing the API model we needed. It felt like we were always in and out of meetings trying to figure it out. It would be great if they could create a more user-friendly experience, like a drag-and-drop interface or a website builder, where clients could build their own API without needing access to the back end. Let me choose the specific tools I want to use and be able to set a price for each of them. Maybe I don't need the entire package in my environment, but I really just want the IDS/IPS. I don't like Splunk or one of the other providers, like Rapid7, who don't work well for me in my environment. So, I suggest having packages for small to medium-sized businesses, even if the primary focus is on larger companies.

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Kalyan Chowdhury

Founder at Computech infosysetm

Dec 1, 2023

Offers good security parameters, stability and remote deployment available

There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks. So basically, customers will benefit greatly after purchasing and using this sophisticated anti-malware…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The case interface is Binary Defense MDR's most valuable feature."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

More Binary Defense MDR pros

"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."

"The installation and configuration were slick."

"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."

"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."

"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."

"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."

"The initial setup is pretty straightforward."

More Alert Logic pros

"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."

"The most valuable feature is threat hunting."

"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."

"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."

"The product’s most valuable feature is rapid response."

"The authentication it offers minimizes the risk of access."

"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."

"The product’s most valuable features are integration and endpoint protection."

More Sophos MDR pros

Cons

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"We found a couple of bugs in the user interface."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I would like to get more reports from Binary Defense about what they're blocking."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"The current reporting system could benefit from improvement."

More Binary Defense MDR cons

"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."

"The documentation, especially with the initial setup, needs improvement."

"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."

"The setup process was complex."

"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."

"Could be more of an endpoint protector."

"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."

"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."

More Alert Logic cons

"The reports should be more comprehensive and easier to organize."

"There is room for improvement in performance and upgrades."

"The integration with third-party solutions as an area for slight improvement"

"Once in a great while, an update fails."

"Sophos MDR lacks integration with MDM solutions."

"Endpoint protection is very slow."

"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."

"They should improve XDR and threat protection capabilities for zero-day attacks."

More Sophos MDR cons

Pricing and Cost Advice

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

More Binary Defense MDR pricing and cost advice

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."

"Alert Logic has better competitive pricing than some of its competitors."

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."

"The price falls somewhere in the middle range."

"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."

"The product is reasonably priced considering the cybersecurity features."

"Compared to other tools, Sophos has a pretty good price."

"The solution is expensive."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

"Sophos MDR could be more affordable."

"Sophos MDR is a cheap solution."

More Sophos MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Computer Software Company

20%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution ...

See all answers

What needs improvement with Binary Defense MDR?

The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...

See all answers

What do you like most about Alert Logic?

The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them ...

See all answers

What is your experience regarding pricing and costs for Alert Logic?

Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.

See all answers

What needs improvement with Alert Logic?

Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy ...

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...

See all answers

What needs improvement with Sophos MDR?

The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market a...

See all answers

What advice do you have for others considering Sophos MDR?

The tool is recommended for enterprises. The pricing model can be a bit challenging for small companies. I rate it a ...

See all answers

Comparisons

Darktrace vs Binary Defense MDR

Compared 38% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

CrowdStrike Falcon vs Binary Defense MDR

Compared 13% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 12% of the time

More Binary Defense MDR Competitors

Arctic Wolf Managed Detection and Response vs Alert Logic

Compared 22% of the time

CrowdStrike Falcon Complete vs Alert Logic

Compared 22% of the time

Rapid7 InsightIDR vs Alert Logic

Compared 13% of the time

SentinelOne Vigilance vs Alert Logic

Compared 11% of the time

Microsoft Defender for Cloud vs Alert Logic

Compared 9% of the time

More Alert Logic Competitors

CrowdStrike Falcon Complete vs Sophos MDR

Compared 27% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 10% of the time

Arctic Wolf Managed Detection and Response vs Sophos MDR

Compared 9% of the time

Trend Micro Managed XDR vs Sophos MDR

Compared 8% of the time

Adlumin Security Operations Platform vs Sophos MDR

Compared 2% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

June 2024

Download Binary Defense MDR product report

Buyer's Guide

Alert Logic

June 2024

Download Alert Logic product report

Buyer's Guide

Sophos MDR

May 2024

Download Sophos MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM

Sophos Managed Threat Response

Learn More

Binary Defense

Fortra

Sophos

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

For more than 20 years, Alert Logic has collaborated with customers to improve their security posture for cloud, on-premises, and hybrid environments. Our commitment to continuous, 24/7 threat detection from our highly experienced security operations center (SOC) team members provides peace of mind to every customer. No matter where your organization is in its security journey, Alert Logic’s extensive breadth and depth of coverage and comprehensive visibility will enhance your security posture.

Alert Logic MDR combines an industry-leading platform, comprehensive coverage, superior threat intelligence, and a highlyskilled SOC team to deliver the security outcomes you need. Our tailored MDR service will meet your specific requirements, ensuring you are equipped to protect your critical systems.

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Information Not Available

Buyer's Guide

Alert Logic vs. Sophos MDR

May 2024

Free Report: Alert Logic vs. Sophos MDR

Find out what your peers are saying about Alert Logic vs. Sophos MDR and other solutions. Updated: May 2024.

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