We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many valuable features, I find the EMR in the platform easy to use and to learn."
"With the pay-as-you-go model, we don't have to predict future IT needs. We can just scale up as we want. That helps with a lot of agility in deploying stuff in our IT infrastructure."
"Newly introduced features advance capabilities."
"For testing, it is a cheap alternative to having to build your own labs."
"It's very easy to use."
"It is quite easy to provision new virtual services for our use. The procedures are quite straightforward and simple as compared to other competitors, such as Microsoft or Huawei. This is what we are happy about with Amazon AWS. It is pretty mature in terms of the availability of most of the infrastructure components. If you want to deploy a server on your platform, everything is already there in terms of the operating system, network components, securities, and data encryption. It is also quite scalable and stable."
"The ease of use is the biggest benefit."
"The initial setup is not difficult and it did not take us more than one day."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The product is pretty responsive."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"They are already beginning to implement generative AI."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"Salesforce is a phenomenal application. It's very diverse."
"The product should reduce carbon emissions."
"The solution could improve by being more secure."
"Scaling is an area that can be improved."
"The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive."
"In future releases, I would like to see more automation."
"The interface needs a bit of work. It's not intuitive."
"Faster API response times and an improved console experience would be better. Enhanced performance across APIs and the console would streamline our workflows."
"They are mainly generalists without access to the operating system. As such, they can provide container level insights,not necessarily at the application level."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"I would like to have integration with Google."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"They have some limitations as a cloud solution."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Amazon AWS vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.