We compared Azure DNS and Amazon Route 53 based on our user's reviews in several parameters.
Azure DNS is praised for its reliability, scalability, and ease of use, with excellent customer service and a favorable ROI. On the other hand, Amazon Route 53 is noted for its excellent DNS management capabilities, performance, integration with AWS, and comprehensive monitoring tools. Users appreciate the competitive pricing structures of both services, but suggest improvements in areas such as uptime, interface simplicity, and documentation.
Features: Azure DNS differentiates itself from Amazon Route 53 with its ease of use, seamless integration with other Azure services, and competitive pricing. On the other hand, Amazon Route 53 offers excellent DNS management capabilities, comprehensive monitoring and alerting tools, and reliable performance.
Pricing and ROI: The setup cost of Azure DNS and Amazon Route 53 differ in their pricing structure and setup simplicity. Azure DNS is highly regarded for its cost-effectiveness and hassle-free setup process, while Amazon Route 53 offers flexible pricing options and a straightforward setup cost., Azure DNS has favorable ROI with cost-effectiveness, efficiency, increased productivity, decreased downtime, and improved performance. Users appreciate easy setup and management. Amazon Route 53 offers positive ROI with reliability, efficiency, and value as a DNS service, as reported by users.
Room for Improvement: Azure DNS users have highlighted areas for improvement in reliability, uptime, and a more user-friendly management interface. They also desire more comprehensive documentation and a simplified pricing structure. On the other hand, Amazon Route 53 could enhance resolving latency issues, user interface, documentation, integration with other AWS services, and advanced features like traffic routing options.
Deployment and customer support: The reviews for Azure DNS and Amazon Route 53 indicate that the duration required for establishing a new tech solution can vary. Some users of Azure DNS spent three months on deployment and an additional week on setup, while for Amazon Route 53, there were mixed reviews with some users taking three months for deployment and an additional week for setup, and others completing both within a week., Azure DNS customer service has been highly praised, with prompt and efficient assistance. Users appreciate the knowledgeable and responsive support staff. Amazon Route 53 also has positive feedback, with prompt and helpful assistance from their support team. Users appreciate their expertise and ability to provide reliable solutions.
The summary above is based on 35 interviews we conducted recently with Azure DNS and Amazon Route 53 users. To access the review's full transcripts, download our report.
"The solution has a user-friendly dashboard."
"The product integrates with other services from AWS, like Amazon S3 bucket and load balancers. The product can also be used with AWS EC2 Instances, AWS Global Accelerator, Amazon SNS, and AWS Lambda."
"Technical support from Amazon is very good...Overall, the product is stable."
"Amazon Route 53 is a DNS resolution service that helps you to map your hostname to another hostname."
"You can host your zone and name servers here, and keeping track of records is easy."
"The solution offers you the flexibility to control configuration rules."
"Using Amazon Route 53 is located in a central place in Amazon AWS which makes it easier to manage every DNS entry in one place. You are able to manage your public and private DNS from there. We can create rules based on weight and globalization is impressive."
"The scalability is the most valuable feature."
"One of the key benefits of Azure DNS is its integration with other Azure services. As it is a solution developed by Microsoft, it is easy to integrate with other Azure offerings. Azure DNS also includes Defender for DNS, a feature that protects against anomalies and threats on the DNS. This added security is provided directly by Microsoft. The integration and security features of Azure DNS make it a valuable option for users of the Azure cloud platform."
"The initial setup is easy and the solution is user-friendly"
"Azure DNS is a user-friendly and very easy-to-manage solution."
"The speed of the queries is valuable."
"The best feature is the domain register. The other great feature is that whenever you create any resources, Azure DNS will automatically create a record for you."
"The most valuable features of Azure DNS are the DNS forwarder and the DNS additional record editions."
"The most valuable feature of Azure DNS is it works automatically after configuration. Additionally, the solution is secure."
"I like the feature where I can add multiple DNS records for the same subdomain."
"It may not always be easy to integrate with on-premise infrastructure, especially with the complexity of the resolver and other factors involved. Improvements could be made to enhance the ability to integrate seamlessly."
"The solution’s pricing and technical support could be improved."
"There are no detailed logs, and they should implement that in the solution."
"When we are looking at the model registry, it may be not clear sometimes. For example, if you use a single grid model and group or registry, it has a different SDK in the pilot. And it may be not so comfortable to use both of them because it is two different places for keeping things in order."
"Supporting DNS check is one feature missing in the solution."
"The solution’s pricing could be reduced."
"The product’s security and disaster recovery features need enhancement."
"The cost calculator for determining the cost of Route 53 is a little bit obscure."
"Azure needs to add domain registration to the DNS service."
"Azure DNS could improve by having more updates."
"There are some latency issues that could be improved."
"Azure DNS sticks mostly with the Azure native solution and doesn't scale well in a multi-cloud or hybrid environment."
"I would like to see more integration with other platforms, improved stability, enhanced security, and better pricing because there is always room for improvement."
"The product must be integrated with additional security features."
"There are some issues with the solution's performance where improvements are needed."
"There are issues with the cloud systems."
Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Azure DNS is ranked 2nd in Managed DNS with 31 reviews. Amazon Route 53 is rated 8.6, while Azure DNS is rated 8.4. The top reviewer of Amazon Route 53 writes "Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records". On the other hand, the top reviewer of Azure DNS writes "Offers good performance and helps its users with disaster recovery". Amazon Route 53 is most compared with Cloudflare DNS, Google Cloud DNS, Cisco Umbrella, Akamai Edge DNS and Neustar UltraDNS, whereas Azure DNS is most compared with Cloudflare DNS, Cisco Umbrella, Infoblox DDI, Google Cloud DNS and Quad9. See our Amazon Route 53 vs. Azure DNS report.
See our list of best Managed DNS vendors.
We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.