AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"It provides everything into one view, so we can track information from one place to another."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"In AppDynamics, everywhere I go, there's some sort of grouping and aggregation function, or there's some sort of timeline that lets me zero in more quickly on the traces that I need. They go to more pains to aggregate and bubble the important ones to the top. That removes a lot of manual work."
"Autodiscovery of application topology, based on real user traffic."
"We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
"The monitoring is similar to Dynatrace."
"The most valuable feature is having our services being available and healthy."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"Cloud security posture management is the preferred feature among other vendors."
"Prisma Cloud's monitoring features such as the compute compliance dashboard and the vulnerability dashboard, where we can get a clear visualization of their docker, have also been valuable. We can get layer-by-layer information that helps us see exactly where it's noncompliant. They update the dashboards quite frequently."
"My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities."
"One of the main reasons we like Prisma Cloud so much is that they also provide an API. You can't expect to give someone an account on Prisma Cloud, or on any tool for that matter, and say, "Go find your things and fix them." It doesn't work like that... We pull down the information from the API that Prisma Cloud provides, which is multi-cloud, multi-account—hundreds and hundreds of different types of alerts graded by severity—and then we can clearly identify that these alerts belong to these people, and they're the people who must remediate them."
"I found the network queue sets useful. I also liked the Workload Protection Module, the vulnerability findings, and how the rule sets handle the vulnerabilities based on severity."
"It provides good visibility and control regardless of the complexity."
"We were pleased with Prisma's custom and built-in reports. We could go into the dashboard and see all these notifications telling us which subscriptions didn't have TLS 1.2 enabled. The security controls were the most valuable features."
"It provides insights into potential vulnerabilities in our code, helping us identify and rectify issues before they can be exploited."
"There could log management features included in the product."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"The dashboard can be better. Also, the automated reports could be improved."
"Rolling out version upgrades is a difficult job at times."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
"The solution's user interface should be improved."
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"There needs to be a mechanism that allows me to manually configure compliance more easily."
"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools."
"We are encountering issues with the new permissions required for AWS integration with Prisma."
"A couple of exporting functionalities should be more user-friendly because if I want to export something, I can get a lot of data visible to that particular CSV."
"The security automation capabilities are average."
"Areas like the deployment of their defenders and their central control need manual intervention. They should focus more on automation. They have a very generic case for small companies. However, for bigger companies to work, we have to do a lot of changes to our system to accommodate it. Therefore, they should change their system or deployment models so it can be easy to integrate into existing architectures."
"The Palo Alto support needs to improve."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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