We performed a comparison between Arcserve UDP and NetApp Cloud Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Easy restoration and the solution works quickly."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"It is easy to configure."
"Global deduplication is the best feature of this solution."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The ease of use is the best feature of the product."
"Scalability is very good."
"NetApp Cloud Backup performance is good and they have beneficial technology."
"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Licensing is an area that needs improvement."
"A lot of their new technologies are not very good."
"The solution's reporting could be improved and should provide customized reports."
"The time to backup servers that sit in DMZ must be improved."
"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."
"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."
"Integration and reporting could be improved."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while NetApp Cloud Backup is ranked 56th in Backup and Recovery. Arcserve UDP is rated 7.6, while NetApp Cloud Backup is rated 7.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of NetApp Cloud Backup writes "Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Veritas Backup Exec, whereas NetApp Cloud Backup is most compared with Dell NetWorker, NetApp SnapCenter, Dell PowerProtect Data Manager, Commvault Cloud and NetApp Cloud Volumes ONTAP. See our Arcserve UDP vs. NetApp Cloud Backup report.
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