ArcSight Enterprise Security Manager (ESM) vs Sumo Logic Security comparison

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Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Sumo Logic Security based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Sumo Logic Security Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services.""The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector.""The solution offers very good monitoring.""We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR.""ArcSight gives us better visibility into threats that were unknown earlier.""Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events.""What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities.""The product is quite mature. It's been around for a long time."

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"We can integrate threat intelligence solutions into the product.""Sumo Logic Security is a good solution for searching the logs and identifying the issues.""We have used it many times to find a root cause of a live issue, then fix the problem in the applications.""The features I found valuable with the Sumo Logic Security solution are the search option and the ability to customize the search for the information in the logs.""With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help.""The solution is quite stable.""Technical support is always great.""We can ingest logs and make reports out of them. It is a good tool which can help us monitor any issues."

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Cons
"Currently lacks SOAR feature.""The roadmap is not clear.""The initial setup could be more straightforward.""Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it.""The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible.""Could benefit from a more modern interface.""The customer experience could be improved.""The visualization is not very good compared to Splunk."

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"The initial setup is the most stressful, like learning how to use it.""We would like to have some type of predefined setup for the logs, making the setup easier by default.""If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved.""It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement.""Sumo Logic needs to make sure integrating solutions are seamless.""The integration with multiple sources could be better.""I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial.""We would like the ability to drill down into a dashboard and get into deeper levels."

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Pricing and Cost Advice
  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "Purchasing Sumo Logic through the AWS Marketplace was a simple step."
  • "Purchasing the solution through the AWS Marketplace is very easy."
  • "We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
  • "The AWS Marketplace pricing is fairly reasonable for what it does. I wouldn't call it expensive, but I wouldn't call it cheap. It is pretty good."
  • "The only limit to the scalability of the product for us is how much we are willing to pay."
  • "The price scaling comes in a bit expensive."
  • "Pricing has been cheaper than some of the competing tools, like Splunk."
  • "If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
  • More Sumo Logic Security Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:Sumo Logic Security is a good solution for searching the logs and identifying the issues.
    Top Answer:Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products.
    Top Answer:Sumo Logic Security is expensive, and its pricing could be improved.
    Ranking
    Views
    5,154
    Comparisons
    2,438
    Reviews
    21
    Average Words per Review
    482
    Rating
    7.2
    Views
    2,235
    Comparisons
    1,470
    Reviews
    6
    Average Words per Review
    403
    Rating
    8.3
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    Learn More
    Overview

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    Sumo Logic

    Sumo Logic is a cloud-based machine data analytics company focusing on security, operations, and BI use cases. It provides log management and analytics services that leverage machine-generated big data to deliver real-time IT insights.

    Sumo Logic is developed as a SaaS solution, it processes and analyzes large quantities of IT infrastructure data, spotting patterns and anomalies that can indicate a potential threat or significant event.

    The platform is designed to help IT, security, and business operations teams develop, manage, and secure their applications and cloud infrastructures. It collects, aggregates, and analyzes data from various sources including servers, virtual machines, and network devices, providing visibility into complex systems.

    What are the key features of Sumo Logic?

    • Real-time Analytics: Continuous queries and live dashboards that provide insights into application performance, user behavior, and security threats.

    • Advanced Machine Learning: Utilizes machine learning algorithms to identify trends, anomalies, and patterns.

    • Integrated Threat Intelligence: Tools and workflows to enhance security postures by detecting threats and anomalies.

    • Multi-tenant Cloud Service: Allows users to operate in a shared cloud environment securely.

    The solution aims to simplify data complexity, streamline operations, and provide actionable insights to businesses across various industries.

    Sumo Logic is designed to handle high data volumes from multiple sources without diminishing performance. It is primarily deployed in the cloud with seamless integrations for AWS, Google Cloud, and Microsoft Azure. This flexibility allows users to leverage Sumo Logic’s capabilities regardless of their existing cloud infrastructure.

    In summary, Sumo Logic is a comprehensive, AI-driven analytics solution ideal for businesses looking to enhance their IT and security operations through data-driven insights and real-time monitoring. Its flexible deployment options and scalable pricing model make it accessible for various business sizes and sectors.

    Sample Customers
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm30%
    Media Company20%
    Retailer10%
    Transportation Company10%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm11%
    Government9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business26%
    Midsize Enterprise11%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Sumo Logic Security
    May 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Sumo Logic Security and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Sumo Logic Security is ranked 17th in Security Information and Event Management (SIEM) with 18 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Sumo Logic Security is rated 8.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Sumo Logic Security writes "Used to store and monitor application logs and VPC flow logs". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas Sumo Logic Security is most compared with Wazuh, Microsoft Sentinel, Rapid7 InsightIDR, Splunk Enterprise Security and VMware Aria Operations for Logs. See our ArcSight Enterprise Security Manager (ESM) vs. Sumo Logic Security report.

    See our list of best Security Information and Event Management (SIEM) vendors and best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.