We performed a comparison between ARIS BPA and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a well-featured, functional product."
"Collaboration and governance over enterprise artifacts."
"Good at controlling the workflow and relevant key processes."
"The technical support is good."
"I am impressed with the tool's integration. It also facilitates collaboration in the organization."
"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."
"One of the many advantages of ARIS is that it is supported by a very strong BPM community, which is critical for us. Although it has been in business for many years, it is still at an early stage of evolution. There are so many instances where your specific use case or requirement for using ARIS hasn't necessarily been matured across the sector. So, you need access to a very active community to help you explore possible solutions and ways in which ARIS can be used to achieve those use cases."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"iServer has valuable features for workflow and document management."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"We like the governance."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Tech support is very responsive. They solved issues within a prompt response time."
"The initial setup is easy."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting."
"The user experience's usability (in general) should be improved as the tool is updated."
"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"The pricing of the solution can be improved and the initial setup should be made easy."
"The tool must provide more documents."
"The tool needs to improve its support since they take long to respond."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"I believe the solutions BPM tools are not very good and need improvements."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"I haven't used this solution long enough to know what areas could be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The migration tool needs to be included in the main package, and not as a separate license."
"It runs relatively slowly."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There are other solutions out there that have a better user interface."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS BPA is rated 8.4, while iServer is rated 7.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and iGrafx Process360 Live Platform, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, MEGA HOPEX and BiZZdesign HoriZZon. See our ARIS BPA vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
