We performed a comparison between Azure Monitor and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is the preferred option due to its ease of setup, low-cost pricing, and integration with other Microsoft technologies. It also provides a more convenient and efficient solution for developers by offering a one-stop place to monitor all cloud resources across multiple subscriptions in one dashboard. BMC TrueSight Operations Management has valuable features, but needs improvement in areas such as cloud monitoring, reporting dashboards, and pricing.
"Provides an overview and high-level information."
"Azure Monitor is very stable."
"The initial setup is straightforward."
"The solution works well overall. It's easy to implement and simple to use."
"The upside to the solution is if you are working in a Microsoft or Azure environment, it makes things easier."
"Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."
"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
"One of the most useful aspects of this solution is the out-of-the-box functionality on all areas, especially on Application Insights, zero instrumentation, and artificial intelligence for event correlation."
"We can verify uptimes as another source of keeping devices in compliance."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The solution has a very good business event manager tool."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"It is a stable solution."
"This solution has fewer features than some of its competitors, so adding more features to it would make it better."
"We encounter some difficulties in monitoring the operating system on its own."
"The length of latency is terrible and needs to be improved."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
"The solution should have cross-connection or cross-communication between tech partners."
"They need to work with other cloud providers - not just Azure."
"In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs."
"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
"The solution is a little obsolete."
"More modules for less popular applications and better documentation."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"BMC's online documentation is often incorrect or incomplete."
"The product must provide more AI capabilities."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
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Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews. Azure Monitor is rated 7.6, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". Azure Monitor is most compared with Datadog, Dynatrace, Sentry, Prometheus and Grafana, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security. See our Azure Monitor vs. BMC TrueSight Operations Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.