We performed a comparison between BeyondTrust Password Safe and CyberArk Enterprise Password Vault based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"It simplifies your compliance and tracking to benchmark other credentials and analytics."
"Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting."
"The performance is good."
"The actual innovations offered by the vendor stand out to me. They are quick to respond to market demands and the changing environment of privileged access management."
"Smart Rules is a nice feature in BeyondTrust. It is a unique feature that BeyondTrust has as compared to other vendors such as CyberArk. With Smart Rules, you can do automatic onboarding of accounts. There are a lot of options and features. For example, you can do onboarding based on different AD attributes. It is a nice feature in BeyondTrust that some of the other PAM vendors don't have. With other vendors, we have to create our own scripts, whereas, with BeyondTrust, we can just use the in-built Smart Rules."
"Session recording, password rotation, and password vaulting are the most valuable features."
"The CI/CD and REST API are also satisfactory; the solution has a full PAM feature set and they all work well."
"Thus far I can say technical support is excellent. We haven't had any issues or difficulties."
"CyberArk makes our environment more secure and prevents possible attacks by compromised accounts."
"We use the solution for password vaulting, password rotation, session management, and secret management."
"It's highly secure and very flexible. It gives us all types of storage options and it gives us a high level of security."
"Our privileged accounts are now stored in a more secure location and lateral movement within the network have been lessened."
"The accounts are maintained automatically. Hence, resource and administration costs are less."
"Password Vault's main advantage is its scalability. We constantly see huge enterprises implementing something like this, and the privileged session management is an excellent piece. You can kind of watch videos of whatever an admin has done."
"Service count rotation is probably one of my favorite features... The ability to automatically rotate any password I need to really helps with the entire enterprise strategy that we're pushing right now."
"We'd like to have incremental backups to ensure the solution's information is protected regularly."
"We face screensaver timeout issues and problems with the server. I would like the product to include a server visibility feature."
"The only feature they could improve is the banners because they aren't informative. For example, if something is not correct and I open the error notification, the dialogue box simply says, "This is an error." It would be great if they could provide some valuable comments about how to fix the errors."
"Named accounts don't work well in this solution. If you use named accounts for your administrative access, the way Smart Rules work is that it takes your SAM account name and matches it to the account name of your privileged ID, which creates limitations on size and how big those names can be because the directory has a 20-character limit."
"The database instance onboarding should be simplified. The problem is that you can scan the assets and databases inside a server, but you cannot onboard them or manage them with the smart tools. It has to be done manually. I think they should try to include more custom platforms."
"I think that BeyondTrust Password Safe could be improved with more testing. In the beginning, they were practically using customers as beta testers. Maybe the product has evolved since I last used it, but if you look at PAM, privileged access management, whatever's out there has already been done. I don't see there being any other enhancements that are being made regarding PAM, except to support more cloud-based applications."
"Documentation is the primary area of improvement."
"There is a limited capacity on the appliance, which I wasn't informed about when I purchased the product. I can have a maximum of 150 rules per appliance; any more than that and rule processing becomes very complex, especially regarding password revision. Hitting a capacity limit you don't know about can be problematic. Ideally, we would not have a limited capacity, allowing us to be in a completely managed state with password rotation for every service account, not just the highly privileged ones."
"I would prefer that this is a fully-managed service, rather than have to manage the software ourselves and keep it up to date."
"Password Vault is much pricier than other solutions. A vendor team might struggle to explain why that price is justified. There are good alternatives that cost less."
"The challenge with the product is pricing since it's expensive. It also needs to improve the customization. We encountered some stability issues as well."
"There is a little bit of confusion in the implementation part, especially when one tries to understand the actual working of the product."
"What needs to be improved in CyberArk Enterprise Password Vault is their customer support, particularly in terms of responsiveness, willingness to help, and being more understanding. The initial setup and upgrade process for the solution is complex and can only be done by CyberArk, so this is another area for improvement."
"I would like to see more integration with more tools, for more APIs."
"The interface could be improved it is not user-friendly, but they have improved but it could still improve. In the policies configuration, it would be a benefit to have more details."
"The session monitoring and recording feature is also a good feature feature, but we're currently experiencing an issue with session monitoring not working correctly. We're working with CyberArk to resolve it. We aren't able to view active sessions or historical recordings of sessions."
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BeyondTrust Password Safe is ranked 5th in Enterprise Password Managers with 19 reviews while CyberArk Enterprise Password Vault is ranked 4th in Enterprise Password Managers with 48 reviews. BeyondTrust Password Safe is rated 7.6, while CyberArk Enterprise Password Vault is rated 8.4. The top reviewer of BeyondTrust Password Safe writes "Allows us to automatically rotate passwords, set the complexity, and enforce password policies on privileged accounts". On the other hand, the top reviewer of CyberArk Enterprise Password Vault writes "Helps to store system accounts ". BeyondTrust Password Safe is most compared with HashiCorp Vault, Azure Key Vault, LastPass, Delinea Secret Server and ManageEngine Password Manager Pro, whereas CyberArk Enterprise Password Vault is most compared with Azure Key Vault, HashiCorp Vault, AWS Secrets Manager, Delinea Secret Server and LastPass. See our BeyondTrust Password Safe vs. CyberArk Enterprise Password Vault report.
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