BigFix vs Ivanti Neurons Patch for Intune comparison

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HCLTech Logo
5,634 views|3,197 comparisons
97% willing to recommend
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2,859 views|1,786 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix and Ivanti Neurons Patch for Intune based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. Ivanti Neurons Patch for Intune Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds.""It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly.""I’ve found patching to be the most valuable feature of the solution.""We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements.""DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints.""The solution is unbelievably scalable.""BigFix has drastically reduced the maintenance window period to patch and reboot servers.""It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."

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"We use the solution for security patching of Windows devices.""We can set a maintenance window and push the patch.""I like the product's Peer to Peer patching feature.""Both in terms of features and operations, this is a good solution.""I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually.""Ivanti Patch's most valuable features are the patch module and the package distribution.""The most valuable features are device management and support for upgrading applications.""The solution is a good product and I have heard that the interface is more friendly than that of Windows."

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Cons
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools.""I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves.""The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment.""I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.""The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification.""The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates.""We need a much better multi-tenant option.""The console interface is not friendly, and requires training before using it in production."

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"Ivanti Patch could be improved with better integration with other cloud solutions.""Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti.""Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching.""There are times when there is an update that causes some issues. These issues should be sorted out before the release.""The product's support and configuration need to improve. It needs to be more scalable.""I would like to have better support for the application.""I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high.""The reports have to show the compliance level of the patching, which Ivanti does not provide."

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Pricing and Cost Advice
  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
  • "The solution is affordable."
  • "While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
  • "The solution is expensive compared to other products."
  • "The license can get expensive if you have a lot of nodes."
  • More Ivanti Neurons Patch for Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:We use the solution for security patching of Windows devices.
    Top Answer:There are some issues in the on-premises infrastructure of the clients.
    Top Answer:I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a… more »
    Ranking
    2nd
    out of 50 in Patch Management
    Views
    5,634
    Comparisons
    3,197
    Reviews
    17
    Average Words per Review
    663
    Rating
    8.7
    8th
    out of 50 in Patch Management
    Views
    2,859
    Comparisons
    1,786
    Reviews
    5
    Average Words per Review
    280
    Rating
    8.0
    Comparisons
    Also Known As
    Tivoli Endpoint Manager
    Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
    Learn More
    Overview

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    Better protect against threats that stem from vulnerabilities in third-party applications.

    Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

    Sample Customers
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Presbyterian Church
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Educational Organization45%
    Financial Services Firm9%
    Computer Software Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise39%
    REVIEWERS
    Small Business20%
    Midsize Enterprise30%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    Buyer's Guide
    BigFix vs. Ivanti Neurons Patch for Intune
    May 2024
    Find out what your peers are saying about BigFix vs. Ivanti Neurons Patch for Intune and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    BigFix is ranked 2nd in Patch Management with 91 reviews while Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews. BigFix is rated 8.6, while Ivanti Neurons Patch for Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus, Quest KACE Systems Management and Ivanti Security Controls. See our BigFix vs. Ivanti Neurons Patch for Intune report.

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    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.