We performed a comparison between BigPanda and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The main thing that we like about BigPanda is the user interface."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The program is very stable."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"A user-friendly solution."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"They have great integration with the active directory."
"Being able to make and customize management packs and send out notifications is very valuable."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The solution primarily drives system information, and I believe it works fine."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"We had to use a partner for the deployment."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The solution could improve by having better integration."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The cost of this product is too high compared to New Relic."
"BigPanda attempts a little of everything and fails at most."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The usability needs to improve, because it is a pure code environment."
"Of course, price is always an issue with Microsoft and could be improved."
"I would like to see better support for monitoring Unix-based systems."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"It would be a much better product if Microsoft provided management packs with the product."
"It could use some system enhancements, such as better dashboards."
"Stability and some performance issues exist and they need improvement."
"The GI is difficult to work with and the reporting servers are also difficult."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BigPanda is rated 7.2, while SCOM is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and PagerDuty Operations Cloud, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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