We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"The most valuable feature is the organizational modeling capability."
"Great mapping feature that's easy to use."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"The visualizations and attachments provided by the product are valuable."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The initial setup is pretty straightforward."
"It's a good tool for workflow automation."
"The tool reduces our costs."
"The solution provides us with a very good dashboard."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"I'm not really satisfied with the reporting aspect."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"Bizagi allows for automation, but it's very complicated."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"Difficult to export in formats other than PDF."
"The UI part needs improvement."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"The initial setup takes time."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ADONIS, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and AWS Step Functions. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
