We performed a comparison between Bizagi and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"The solution's simulation capabilities are the most valuable aspects."
"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"It is a low-code platform, that is very intuitive."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable feature of this solution is its simplicity."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"Creatio also provides us with scalability, performance and agility."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"Can be difficult for new users."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"The open source version lacks the option to publish."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"There could be more documentation."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"HRM is an area where Studio Creatio lacks and needs to improve."
"It does not have the ability to run one single large process."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Creatio needs to stabilize their marketplace."
"The mobile version of the solution could be improved. It's hard to customize it."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Numerous options can make implementation confusing."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. Bizagi is rated 8.4, while Studio Creatio is rated 8.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Camunda. See our Bizagi vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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