BMC Remedy vs CA Asset Portfolio Management comparison

BMC Remedy
Read 23 BMC Remedy reviews
  • 2,359 Views
  • 1,241 Comparison Views
91% willing to recommend
CA Asset Portfolio Management
Read 14 CA Asset Portfolio Management reviews
  • 186 Views
  • 81 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between BMC Remedy and CA Asset Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed BMC Remedy vs. CA Asset Portfolio Management Report (Updated: June 2024).
Buyer's Guide
BMC Remedy vs. CA Asset Portfolio Management
June 2024
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Helped 787,061 peers since 2012
 

Categories and Ranking

BMC Remedy
Ranking in IT Asset Management
5th
Ranking in License Management
1st
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
No ranking in other categories
CA Asset Portfolio Management
Ranking in IT Asset Management
13th
Ranking in License Management
7th
Average Rating
8.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the IT Asset Management category, the market share of BMC Remedy is 4.4% and it decreased by 15.2% compared to the previous year. The market share of CA Asset Portfolio Management is 0.6% and it increased by Infinity% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
Unique Categories:
License Management
8.3%
 

Featured Reviews

RU
Mar 26, 2024
Has features such as incident and problem management, asset management, and automation, but its customization may lack flexibility and support could be improved
BMC Remedy assists in incident and problem management processes by providing tools for handling incidents promptly while also offering access to knowledge and resources for addressing underlying problems BMC Remedy is capable of helping in the operations of the service desk. It includes features…
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AI
Jan 7, 2018
We have a better view of our hardware, warranties, depreciation; but needs a mobile component
In terms of criteria when selecting a vendor, I would say it's the reputation, but it's also about the technology. I don't want to go to a some company that says, "Yeah, we've been here for a hundred years," but their technology is stale. We'd like to stay on the cutting edge and get really nice technology, and from a good company. I would rate it a seven out of 10. Does it have its flaws? Yes. The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it. But the ability in it is really nice. It's a really powerful tool, and once you learn how to use it, it's really something that's worth learning how to use.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers some very good features."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
More BMC Remedy pros
"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."
"It's easy to integrate with our system information."
"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."
"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management."
"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."
"Reduces software cost. Reduces the risk of software audits."
"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."
"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."
More CA Asset Portfolio Management pros
 

Cons

"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"The desktop technicians face some challenges with the solution."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"Continuous improvement is recommended."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
More BMC Remedy cons
"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."
"I'd like to see end-of-life information on software products."
"Needs a stronger reporting component, and more integration with CA Client Automation."
"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."
"There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."
More CA Asset Portfolio Management cons
 

Pricing and Cost Advice

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
"The tool is expensive."
"BMC Remedy is worth its price."
"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
"I find the pricing to be reasonable."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"BMC should decrease the pricing further."
"The pricing is on the expensive side."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
8%
Government
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
BMC Remedy has undergone significant transformations, transitioning into a containerized application. While SMAX also adopts containerization, the deployment process for BMC Helix is notably more c...
See all answers
What is your primary use case for BMC Remedy Asset Management?
My company uses it as the main tool for monitoring and managing changes and, in addition to that, for opening user incidents and requests. Users contact the help desk, and a ticket is opened. The t...
See all answers
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
See all answers
What do you like most about CA Asset Portfolio Management?
The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management.
See all answers
What needs improvement with CA Asset Portfolio Management?
CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions tha...
See all answers
What is your primary use case for CA Asset Portfolio Management?
We are using CA Asset Portfolio Management for lifecycle asset management for the cloud sets and integrating the solution into our CMDB.
See all answers
 

Comparisons

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ServiceNow vs BMC Remedy
Compared 80% of the time
BMC Helix Discovery vs BMC Remedy Logo
BMC Helix Discovery vs BMC Remedy
Compared 9% of the time
Snow License Manager vs BMC Remedy Logo
Snow License Manager vs BMC Remedy
Compared 6% of the time
ManageEngine IT Asset Management vs BMC Remedy Logo
ManageEngine IT Asset Management vs BMC Remedy
Compared 2% of the time
BMC Track-It! vs BMC Remedy Logo
BMC Track-It! vs BMC Remedy
Compared 2% of the time
More BMC Remedy Competitors
No data available
 

Product Reports

Buyer's Guide
BMC Remedy
June 2024
BMC Remedy reportDownload BMC Remedy product report
Buyer's Guide
CA Asset Portfolio Management
June 2024
CA Asset Portfolio Management reportDownload CA Asset Portfolio Management product report
 

Also Known As

Remedy Asset Management
CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
 

Learn More

BMC
Broadcom
 

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

 

Sample Customers

Scripps Networks
First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
Buyer's Guide
BMC Remedy vs. CA Asset Portfolio Management
June 2024
Free Report: BMC Remedy vs. CA Asset Portfolio Management
Find out what your peers are saying about BMC Remedy vs. CA Asset Portfolio Management and other solutions. Updated: June 2024.
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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.