We performed a comparison between BMC TrueSight Operations Management and IDERA SQL Safe Backup based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It works irrespective of the operating system we’re running."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"BMC TrueSight Operations Management is easily scalable."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The compression, because it drastically reduces the disk space."
"It has reduced our backup time and simplified our backup processes across all the servers."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"Deployment requires lots of resources (servers). It has too many consoles."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution is overly complex."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"It would be better if the initial setup and deployment were more straightforward."
"Make sure you check your backups on a regular basis. Backups do get missed with this tool, for whatever reason."
"I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client."
"The way the filtering goes, if you filter on your view, there is no indication that you have made a selection."
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Earn 20 points
BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while IDERA SQL Safe Backup is ranked 16th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while IDERA SQL Safe Backup is rated 5.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of IDERA SQL Safe Backup writes "You can't see any metrics about how long it took you to backup the entire server. We've had a huge reduction in the nightly backup footprint size". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas IDERA SQL Safe Backup is most compared with Rubrik and IBM Tivoli NetCool Impact. See our BMC TrueSight Operations Management vs. IDERA SQL Safe Backup report.
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