We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"We can verify uptimes as another source of keeping devices in compliance."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"BMC TrueSight Operations Management is easily scalable."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"We are able to do problem determination on runaway processes."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The product’s auto-remediation feature helps with automation."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"The most valuable feature of SCOM is real-time alerts."
"The most valuable feature is the monitoring of Windows and Linux servers."
"BMC TrueSight Operations Management could improve the reporting."
"BMC's online documentation is often incorrect or incomplete."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"More modules for less popular applications and better documentation."
"The solution is a little obsolete."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The solution’s initial setup is difficult."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"On-prem network monitoring is something that could be improved drastically."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our BMC TrueSight Operations Management vs. SCOM report.
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