We performed a comparison between BMC TrueSight Server Automation and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Stable product that's easy to set up compared to other MDM products."
"Stable solution at a good price."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"It has improve our organization through the remote management of non-domain joined devices."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"It gives us more speed to deliver services and applications, and we rely on security."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"Scalability is good."
"Can standardize patching and deployments across affiliates."
"The most important feature is the schedulings."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise has good functionalities."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The versatility is great."
"Puppet Enterprise is a stable solution."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"There are a couple of issues with stability."
"There are items that require improvements. One is the controls from iOS."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"It needs incorporation of Knox, ZeroTouch, etc."
"It needs certificate provisioning for S/MIME purposes."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise is more complex and difficult to configure."
"We would like Puppet to add more integration for applications."
"At the beginning the initial setup was kind of complex."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BMC TrueSight Server Automation is rated 8.2, while Puppet Enterprise is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and Quest KACE Systems Management.
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