We performed a comparison between BMC TrueSight Server Automation and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's normally able to meet 100% expectations of our customers."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The initial setup is not complex."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"The conditional access policies that we set up are very useful."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The solution appears to be stable and scalable."
"The best feature of the solution is patch automation."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The most important feature is the schedulings."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Technical support is good."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"It gives us more speed to deliver services and applications, and we rely on security."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"There are items that require improvements. One is the controls from iOS."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"The setup of this suite is very complicated. It needs to be simplified."
"BMC TrueSight Server Automation's scripting needs improvement."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"Needs more use cases into compliance management and the remediation process."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"I would like to see more container integration in the next release of this solution."
"There is no other functionality available to patch the containers that we need to include."
"The architecture is big, so the initial setup is not a straightforward task."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Earn 20 points
BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. BMC TrueSight Server Automation is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager and Quest KACE Systems Management. See our BMC TrueSight Server Automation vs. OpenText ZENworks Configuration Management report.
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