We compared Check Point Harmony Email and Collaboration and Cisco Secure Email across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration.
"The basic features are okay and I'm satisfied with the Defender."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The product is not resource-intensive."
"For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good."
"In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication."
"This DLP is very useful, as it gives our users additional protection."
"Check Point adds value with east-west protection in the data center."
"As with most of the other Check Point products, the CloudGuard SaaS has the advanced visibility of the events and alerts."
"It is fast and quite effective in terms of preventing any security incidents."
"I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats."
"We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"Cisco Secure Email is a budget-friendly solution."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"The system enables end users to manage their own whitelists/blacklists."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The UI needs to be more user-friendly."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
"It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products."
"There could be more automation features included for it."
"There are sometimes leakages of viruses when the system is experiencing network failures."
"The left-hand feature can be made more granular for the implementation of the policy."
"They must provide security to more email service providers."
"Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix."
"At this time, the two-factor authentication does not work for Active Directory."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The solution does not have a strong outbound service. It should also integrate DLP."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"We would like to see more options for the customization of content filters."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Cisco Secure Email is ranked 2nd in Email Security with 56 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Cisco Secure Email is rated 8.4. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Barracuda Email Protection and Fortinet FortiMail Cloud, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Symantec Messaging Gateway. See our Check Point Harmony Email & Collaboration vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.