We compared Cisco DNA Center and Cisco Prime based on our user's reviews in several parameters.
Users have mentioned the need for improved integration capabilities with third-party tools and additional customization options to better suit their specific requirements. Additionally, users have highlighted the importance of enhanced documentation and training resources to facilitate platform adoption and understanding. Some users have also suggested improvements to the user interface for a more intuitive and streamlined experience.
Features: Cisco DNA Center stands out with its unity of configuration, versatile analytics, enhanced security, AI and machine learning capabilities, VXLAN and SD-Access features, and wireless assurance. On the other hand, Cisco Prime shines with its comprehensive network management, efficient automation and fault detection tools, intuitive interface, robust security features, and effective performance monitoring.
Pricing and ROI: The setup costs for Cisco DNA Center are mentioned as straightforward and hassle-free, ensuring a smooth implementation process. Users appreciate the flexibility in licensing options. Cisco Prime also has a straightforward setup cost that does not require excessive time or resources. The licensing process for Cisco Prime is also commended as seamless and hassle-free., Cisco DNA Center provided a significant ROI by streamlining network management, improving operational efficiency, and optimizing network performance. Users praised its comprehensive monitoring and automation features. On the other hand, Cisco Prime demonstrated its value by improving network management capabilities, enhancing network visibility, and reducing downtime. Users appreciated its user-friendly interface and effective troubleshooting capabilities.
Room for Improvement: Cisco DNA Center users have requested a more intuitive and streamlined user interface, improved documentation and training resources, better integration capabilities with third-party tools, and customization options. Cisco Prime could also benefit from enhancements according to user feedback.
Deployment and customer support: The reviews for Cisco DNA Center suggests varying timeframes for deployment, setup, or implementation phases, with some users mentioning spending a week for both, while others spent three months on deployment and an additional week on setup. In contrast, the reviews for Cisco Prime show that some users spent three months on deployment, while others only required a week. The term "setup" is used alongside deployment, indicating they refer to the same period for some users. Understanding the context is important when evaluating the time required for each phase., Cisco DNA Center product has been highly praised for its customer service and support. Users appreciate the knowledgeable and responsive staff who quickly address queries. On the other hand, Cisco Prime's customer service has also received positive feedback, with users highlighting the promptness and helpfulness of the support team.
The summary above is based on 58 interviews we conducted recently with Cisco DNA Center and Cisco Prime users. To access the review's full transcripts, download our report.
"The most valuable features of Cisco DNA Center are wireless assurance and visibility."
"Application Assurance works very well."
"The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration."
"Cisco DNA Center is a user-friendly solution."
"I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network."
"The solution helps in user microsegmentation."
"The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration."
"The solution has the capability to scale."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."
"Enables oversight in order to tweak and tune."
"The product's most valuable features are monitoring and configuration."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"The most valuable feature of Cisco Prime is the heat map."
"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
"Cisco Prime is a good tool for inventory monitoring and wireless management."
"What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."
"They should include UTM features in the product."
"Cisco DNA Center was a new technology for us, at the beginning, it was not easy to do, but Cisco did a lot of training with us to a level we could handle everything. The team is managing itself now without the assistance of Cisco."
"Technical support could be better. The price could be better, and it could be more stable."
"The solution can be quite pricey."
"What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
"The tool's deployment is complex. It also needs to improve its GUI."
"The product doesn’t have good monitoring capabilities."
"Cisco Prime needs to have lower prices and more customization options."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"Maybe it could be a little cheaper."
"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."
"The product's performance monitoring feature could be more intuitive."
"This solution could be improved if it could monitor configuration changes."
"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."
"The solution can be slow at times."
Cisco DNA Center is ranked 1st in Network Management Applications with 37 reviews while Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews. Cisco DNA Center is rated 7.8, while Cisco Prime is rated 7.8. The top reviewer of Cisco DNA Center writes "Practical implementation of VXLAN is good and provides centralized control". On the other hand, the top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". Cisco DNA Center is most compared with Aruba Airwave, SolarWinds Network Configuration Manager, Huawei eSight, Juniper Mist Wired Assurance and Fortinet FortiManager, whereas Cisco Prime is most compared with SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight, Fortinet FortiManager and HPE Intelligent Management Center. See our Cisco DNA Center vs. Cisco Prime report.
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