We performed a comparison between Cisco Duo and Ping Identity Platform based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"The most valuable aspect is the authentication and the SSO."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"The solution is highly stable and scalable"
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"This is a user-friendly solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It is a scalable solution...It is a stable solution."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"We use the product to run different reports."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"For the back-end, there could be a few more security features applied."
"There might be a little slowness, but that could be my connection."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The product is not customizable."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The initial setup appears to be difficult in the beginning."
"In the beginning, the initial setup was very complex."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"It requires some expertise to set up and manage."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Ping Identity Platform is ranked 5th in Authentication Systems with 19 reviews. Cisco Duo is rated 8.8, while Ping Identity Platform is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Ping Identity Platform is most compared with Microsoft Entra ID, Symantec Siteminder, ForgeRock, Microsoft Active Directory and SailPoint Identity Security Cloud. See our Cisco Duo vs. Ping Identity Platform report.
See our list of best Authentication Systems vendors and best Single Sign-On (SSO) vendors.
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