We performed a comparison between Cisco Secure Email Threat Defense and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very easy to deploy and configure."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"This solution is easy to use."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"Secure Email Threat Defense's scalability is good."
"It has an efficient email filtering feature."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The product is not resource-intensive."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"This solution could be improved by integration with Sandbox."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
"The pricing could always be better."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"The solution is a bit expensive."
"We encounter issues while searching for missing emails."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We need to be able to whitelist data at the backend."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There's room for improvement regarding the time frame for retrieving emails."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"We need a separate license and we don't know how to get the license that is required."
"The XDR dashboard has room for improvement."
"Several simulation options are available within 365, and the phishing simulation could be better."
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Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Abnormal Security, Kiteworks, Microsoft Exchange Online Protection (EOP) and Armorblox, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway. See our Cisco Secure Email Threat Defense vs. Microsoft Defender for Office 365 report.
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