We performed a comparison between Cisco Secure Email and Clearswift SECURE Email Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The product is not resource-intensive."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Since we have started using the solution, there have been fewer compromises."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Does a thorough job of examining email and URLs for malicious content."
"There are several features that I consider valuable."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"It is a user-friendly product."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"I can customize the configuration and policies."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The UI needs to be more user-friendly."
"The XDR dashboard has room for improvement."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The management features of the product are not up to date."
"I am not satisfied with the solution's reporting and logging."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Clearswift SECURE Email Gateway is ranked 38th in Email Security. Cisco Secure Email is rated 8.4, while Clearswift SECURE Email Gateway is rated 8.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Clearswift SECURE Email Gateway writes "Facilitates creation of your own content-filtering policies with relative ease". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection (EOP), Mimecast Email Security, Proofpoint Email Protection and Fortinet FortiMail. See our Cisco Secure Email vs. Clearswift SECURE Email Gateway report.
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