Cisco Secure Email vs Heimdal Email Security comparison

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Microsoft Logo
12,659 views|10,155 comparisons
97% willing to recommend
Cisco Logo
9,374 views|6,133 comparisons
94% willing to recommend
Heimdal Logo
55 views|28 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Secure Email and Heimdal Email Security based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats.""The product is not resource-intensive.""I would say that 90% of the spam and phishing attack emails get blocked right off the bat.""Microsoft Defender for Office 365 is a stable solution.""Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe.""The two main features that prove most beneficial for us are URL scanning and attachment scanning.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."

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"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system.""Spam controls are excellent because they are a powerful feature that operates almost effortlessly.""The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features.""It integrates with Active Directory and we can limit specific users to using specific applications.""Cisco Secure Email is a budget-friendly solution.""It is a user-friendly product."

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"It is stable and reliable."

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Cons
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are.""Configuration requires going to a lot of places rather than just accessing one tab.""The product must provide better malware detection.""The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."

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"The user interface could be updated.""The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI.""It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance.""They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters.""The reporting functionality needs to be improved.""We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.""While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options.""The solution does not have a strong outbound service. It should also integrate DLP."

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"The solution could be less expensive."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
  • "In addition to the standard licensing, there is a cost for SMARTnet as well."
  • "Pricing depends on your environment and which model you want to buy."
  • "Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
  • "The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
  • "There were no other costs in addition to the standard licensing fees."
  • "We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
  • "It is not that costly. We pay for the solution through a contractor and pay an annual fee."
  • More Cisco Secure Email Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Cisco Secure Email is a budget-friendly solution.
    Top Answer:The product's price falls on the higher side when compared to the other products on the market. Whether the product… more »
    Top Answer:I am not satisfied with the solution's reporting and logging.
    Top Answer:It is stable and reliable.
    Top Answer:The pricing is okay. However, it could always be cheaper. There are no extra costs or features beyond the general… more »
    Top Answer:I don't have any specific areas that need improvement. The solution could be less expensive.
    Comparisons
    Also Known As
    MS Defender for Office 365
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    MailSentry
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Cisco Secure Email is an email security solution that provides advanced protection to safeguard inboxes. The solution includes comprehensive defense from the most damaging threats so your employees and organization can remain secure at all times. In addition, it includes advanced threat defense capabilities that detect, block, and remediate threats in incoming email faster. Simultaneously, it protects an organization’s brand, prevents data loss, and secures important information in transit with end-to-end encryption.

    Cisco Secure Email Features

    Cisco Secure Email has many valuable key features. Some of the most useful ones include:

    • Advanced threat analysis: Easily identify the malicious techniques used in attacks targeting your organization. Understand the specific business risks and categorize threats to gain insight into the parts of your organization that are most vulnerable to attack.
    • Robust, actionable threat data: The solution’s searchable threat analysis data provides critical contextual insight to the attack scope and breadth and expedites remediation.
    • Real-time URL analysis: With this feature, you can drop emails with risky links automatically or block access to newly infected sites with real-time URL analysis to protect against phishing.
    • Domain-based message authentication (DMARC): Users can prevent brand abuse from attackers using their organization’s domain to carry out phishing campaigns with automation of the domain-based message authentication (DMARC) process.
    • Data loss prevention (DLP): The solution enables users to protect sensitive content in outgoing emails.

    Cisco Secure Email Benefits

    There are many benefits to implementing Cisco Secure Email. Some of the biggest advantages the solution offers include:

    • Optimize your defenses: The solution is designed to protect your organization from threats that can come from multiple sources, including phishing, malware, and ransomware. It can defend against all of them with industry-leading threat intelligence that empowers you to act quickly.
    • More efficient processes: You can use the solution’s orchestration feature to simplify workflows, reduce the burden on your team, and focus on more strategic initiatives.
    • Easy-to-manage tools: The solution is built with tools that are user-friendly and help you spend less time managing alerts. They allow users to quickly detect emerging threats and quarantine suspected threats to prevent their spread.
    • Flexible license options: Cisco Secure Email provides three different license choices: Secure Email Essentials, Secure Email Advantage, and Secure Email Premier.
    • Increase spam catch rates: Cisco Secure Email blocks unwanted emails using a multilayered scanning architecture.

    Reviews from Real Users

    Cisco Secure Email is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has an intuitive interface, reputation filtering, few false positives, and great protection features.

    Enrique J., Owner at Jolly Security Inc., says, "It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. The most valuable feature is reputation filtering.”

    The solution has a “low rate of false positives, good support, and it integrates well with other Cisco security products,” explains Mark R., IT Admin / Manager at a retailer.

    PeerSpot user Charles N., Network Security Engineer at Galaxy Backbone Ltd., mentions, “It is doing its work. It is doing what it was actually designed to do. They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters.”

    Cloud and on-premises email protection solution, mixing Office 365 support with proprietary e-mail threat prevention to protect against mail-delivered threats and supply chain attacks.

    Heimdal Email Security is the email assurance your remote and on-premises workforce needs. Every email is scanned for impersonation, data leak risks, and more. File attachments are scanned by default and blocked if the contents are marked as suspicious.

    Mail attachments sent from outside of your company can hold many dangers. Email Security’s deep attachment scanner ensures that no malicious code makes it inside your workstation.

    Complete email-based report for your reporting, compliance, and auditing requirements. Events classified as incidents are fully logged and can be reviewed from your Heimdal Unified Dashboard.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Brother, Symbion, CPH West
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company19%
    Energy/Utilities Company10%
    Retailer10%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization17%
    Financial Services Firm7%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business31%
    Midsize Enterprise32%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise28%
    Large Enterprise48%
    No Data Available
    Buyer's Guide
    Email Security
    June 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Heimdal Email Security is ranked 29th in Email Security with 1 review. Cisco Secure Email is rated 8.4, while Heimdal Email Security is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security, whereas Heimdal Email Security is most compared with .

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.