Cisco Secure Email vs TitanHQ SpamTitan comparison

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12,659 views|10,155 comparisons
97% willing to recommend
Cisco Logo
9,374 views|6,133 comparisons
94% willing to recommend
TitanHQ Logo
4,905 views|1,127 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Sep 6, 2023

We compared Cisco Secure Email and TitanHQ SpamTitan across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities. TitanHQ SpamTitan offers a user-friendly interface, detailed reporting, and multi-layered security with advanced features like rate limiting, user-managed allow/block lists, and geo-blocking.

  • Room for Improvement: Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions. TitanHQ SpamTitan users want a lower false positive rate and enhancing logging features. 

  • Service and Support: Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process. TitanHQ SpamTitan's customer service and support are commended for their responsiveness and ability to explain things in simple terms.

  • Ease of Deployment: Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training. The feedback on the initial setup of TitanHQ SpamTitan is mixed. Some users found it challenging and noted the lack of a proper onboarding procedure.

  • Pricing: Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors. Users appreciate SpamTitan’s cost-effectiveness and flexibility. They find the licensing agreement seamless and accommodating.

  • ROI: Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry. TitanHQ SpamTitan is highly regarded for its ability to save time and costs, boost profitability, enhance security, and improve productivity. It effectively combats spam, phishing emails, and viruses.

Comparison Results: Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration. SpamTitan's most valuable features include its user interface, layered security, and reporting. Users suggest improvements to SpamTitan's logging and false positive rates.

To learn more, read our detailed Cisco Secure Email vs. TitanHQ SpamTitan Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender for Office 365's most valuable feature is its performance.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""Does a thorough job of examining email and URLs for malicious content.""The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface.""Since we have started using the solution, there have been fewer compromises.""The email protection is excellent, especially in terms of anti-phishing policies."

More Microsoft Defender for Office 365 Pros →

"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...""The system provides our service desk with the means to troubleshoot email delivery issues with ease.""The system enables end users to manage their own whitelists/blacklists.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""Cisco Secure Email has strong inbound services.""It provides good IT assistance.""I can customize the configuration and policies.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."

More Cisco Secure Email Pros →

"We are satisfied with the performance and spam filtering provided by TitanHQ SpamTitan. The reporting feature and customizations as per our requirements are also good.""Another good feature, related to geo-blocking, is the ability to specify exemptions. We discovered that some of our customers, even though they are located in Canada, have an Exchange Server sitting in Japan or in the Netherlands. It seems they have branches or their head office in other countries. Having this exception feature is helpful.""The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch.""The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks.""It's catching things that might otherwise have gotten through in the past. That was when we were working with a site that didn't put emails through two antiviruses before they got to our system.""If all you have is a solution that looks at every piece of email and applies the same types of rules, you don't get a very smart solution. Whereas, if you can do it per mailbox or per domain, like you can with SpamTitan, that means you are effectively able to configure it almost per-user, which is great.""One of the most valuable features is that it's very straightforward. It's a really simple interface. With our previous products, you could spend a week, if not more, training on those products just to figure out the interface. With SpamTitan it took an hour or two or three, tops.""We get reports on blocked emails. I review them weekly to see who the heavy hitters are inside the office. We need our email addresses out there to do business, so we have sales and customer service email addresses that need to be out there. Those are the biggest targets for spam. SpamTitan cuts down the amount of spam that we receive, but it's about the same as Barracuda."

More TitanHQ SpamTitan Pros →

Cons
"I'd like some additional features any product can give me to protect our environment in a better way.""The UI needs to be more user-friendly.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""There is room for improvement in terms of reporting.""The GUI is sometimes slow to fetch the device report and could be improved.""About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting.""There is room for improvement with the UI.""One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."

More Microsoft Defender for Office 365 Cons →

"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The pricing needs to be reconsidered or enhanced.""It is not user-friendly, and it is quite complicated. So, it should be more user-friendly.""The reporting functionality needs to be improved.""The user interface could be updated.""The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."

More Cisco Secure Email Cons →

"SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined.""There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first.""The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does.""There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see.""Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening.""The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift.""We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report.""A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."

More TitanHQ SpamTitan Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
  • "In addition to the standard licensing, there is a cost for SMARTnet as well."
  • "Pricing depends on your environment and which model you want to buy."
  • "Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
  • "The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
  • "There were no other costs in addition to the standard licensing fees."
  • "We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
  • "It is not that costly. We pay for the solution through a contractor and pay an annual fee."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Cisco Secure Email is a budget-friendly solution.
    Top Answer:The product's price falls on the higher side when compared to the other products on the market. Whether the product… more »
    Top Answer:I am not satisfied with the solution's reporting and logging.
    Top Answer:It's more expensive than my old solution, OnlyMyEmail. That's surprising because SpamTitan requires a minimum of 50 user… more »
    Top Answer:SpamTitan advertises anti-spam, anti-phishing, and anti-spear phishing, but it's mostly marketing. They really only do… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Cisco Secure Email is an email security solution that provides advanced protection to safeguard inboxes. The solution includes comprehensive defense from the most damaging threats so your employees and organization can remain secure at all times. In addition, it includes advanced threat defense capabilities that detect, block, and remediate threats in incoming email faster. Simultaneously, it protects an organization’s brand, prevents data loss, and secures important information in transit with end-to-end encryption.

    Cisco Secure Email Features

    Cisco Secure Email has many valuable key features. Some of the most useful ones include:

    • Advanced threat analysis: Easily identify the malicious techniques used in attacks targeting your organization. Understand the specific business risks and categorize threats to gain insight into the parts of your organization that are most vulnerable to attack.
    • Robust, actionable threat data: The solution’s searchable threat analysis data provides critical contextual insight to the attack scope and breadth and expedites remediation.
    • Real-time URL analysis: With this feature, you can drop emails with risky links automatically or block access to newly infected sites with real-time URL analysis to protect against phishing.
    • Domain-based message authentication (DMARC): Users can prevent brand abuse from attackers using their organization’s domain to carry out phishing campaigns with automation of the domain-based message authentication (DMARC) process.
    • Data loss prevention (DLP): The solution enables users to protect sensitive content in outgoing emails.

    Cisco Secure Email Benefits

    There are many benefits to implementing Cisco Secure Email. Some of the biggest advantages the solution offers include:

    • Optimize your defenses: The solution is designed to protect your organization from threats that can come from multiple sources, including phishing, malware, and ransomware. It can defend against all of them with industry-leading threat intelligence that empowers you to act quickly.
    • More efficient processes: You can use the solution’s orchestration feature to simplify workflows, reduce the burden on your team, and focus on more strategic initiatives.
    • Easy-to-manage tools: The solution is built with tools that are user-friendly and help you spend less time managing alerts. They allow users to quickly detect emerging threats and quarantine suspected threats to prevent their spread.
    • Flexible license options: Cisco Secure Email provides three different license choices: Secure Email Essentials, Secure Email Advantage, and Secure Email Premier.
    • Increase spam catch rates: Cisco Secure Email blocks unwanted emails using a multilayered scanning architecture.

    Reviews from Real Users

    Cisco Secure Email is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has an intuitive interface, reputation filtering, few false positives, and great protection features.

    Enrique J., Owner at Jolly Security Inc., says, "It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. The most valuable feature is reputation filtering.”

    The solution has a “low rate of false positives, good support, and it integrates well with other Cisco security products,” explains Mark R., IT Admin / Manager at a retailer.

    PeerSpot user Charles N., Network Security Engineer at Galaxy Backbone Ltd., mentions, “It is doing its work. It is doing what it was actually designed to do. They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters.”

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Computer Software Company17%
    Manufacturing Company17%
    Comms Service Provider13%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company19%
    Energy/Utilities Company10%
    Retailer10%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization17%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Manufacturing Company23%
    Construction Company9%
    Computer Software Company6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Construction Company9%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business31%
    Midsize Enterprise32%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise28%
    Large Enterprise48%
    REVIEWERS
    Small Business71%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise21%
    Large Enterprise35%
    Buyer's Guide
    Cisco Secure Email vs. TitanHQ SpamTitan
    May 2024
    Find out what your peers are saying about Cisco Secure Email vs. TitanHQ SpamTitan and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while TitanHQ SpamTitan is ranked 4th in Email Security with 77 reviews. Cisco Secure Email is rated 8.4, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Avanan and Perception Point Advanced Email Security. See our Cisco Secure Email vs. TitanHQ SpamTitan report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.