We performed a comparison between Cisco Umbrella and Cyren WebSecurity based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features of this solution are the Web Filtering and the APT."
"The customer experience is very good, and the product improves security posture."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"We use Cisco Umbrella for DNS filtering and as a secure gateway."
"Using this solution has meant that we've needed to make fewer firewall changes."
"It's very stable, reliable and does its job."
"The logs and the reports allow me to have an overview of what is going on in my environment."
"The email service doesn't require any effort to configure, with no agents or internal virtual appliances."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We would like them to add more features to Cisco Umbrella."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"User interface could be a little smoother and more intuitive."
"It needs better integration with external threat feeds to improve scoring."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"Its reliability and the response time of the support team can be better."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"The UI and the logs are a bit old school."
Earn 20 points
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Cyren WebSecurity is ranked 38th in Secure Web Gateways (SWG). Cisco Umbrella is rated 8.8, while Cyren WebSecurity is rated 9.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Cyren WebSecurity writes "The logs and the reports allow me to have an overview of what is going on in my environment". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Cyren WebSecurity is most compared with .
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