We performed a comparison between Cisco Umbrella and Fortinet FortiProxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"It provides centralized, device-agnostic management of the Internet experience."
"The initial setup is very easy and takes only a few minutes."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"The most valuable features of Fortinet FortiProxy are its simplicity and performance."
"It seamlessly integrates with various security products, enhancing threat intelligence and improving indicators of compromise."
"The solution's stability is good."
"It helps to secure the networks at the DNA level and ensure proper identification and filtering of DNS traffic."
"The tool's most valuable feature is traffic inspections."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"If the security issues are taken care of it would be better."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"For IT administrators and managers, the reporting features are the main issues that should be addressed in order to improve the performance, security, and effective utilization of the product."
"Its web filtering capabilities could be improved."
"Fortinet FortiProxy should integrate AI/ML technologies. Its pricing needs to be more flexible."
"Fortinet FortiProxy should improve by adding more documentation and guides."
"Its power supply process for some of the proxies needs improvement."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Fortinet FortiProxy is ranked 15th in Secure Web Gateways (SWG) with 5 reviews. Cisco Umbrella is rated 8.8, while Fortinet FortiProxy is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Fortinet FortiProxy writes "Comprehensive security services that require further improvement of web filtering capabilities". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Fortinet FortiProxy is most compared with Fortinet FortiGate SWG, Zscaler Internet Access, Forcepoint Secure Web Gateway, Cisco Web Security Appliance and FortiSASE . See our Cisco Umbrella vs. Fortinet FortiProxy report.
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