We performed a comparison between Cisco Umbrella and Google Cloud DNS based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"The solution is extremely stable. It has excellent performance."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"The scalability is good."
"Stability-wise, I rate the solution a ten out of ten."
"The initial setup process is easy."
"It is a scalable solution."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Missing a real data leakage prevention solution."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"I would like for their support to be faster."
"They need to improve analytics so they report on more of the specifics of user activity."
"The UX of the product is an area with certain shortcomings where improvements are required."
"Migrating away from Google Cloud DNS can be difficult."
"The solution's price could be better."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"It needs to provide better integration."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Google Cloud DNS is ranked 6th in Managed DNS with 6 reviews. Cisco Umbrella is rated 8.8, while Google Cloud DNS is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Google Cloud DNS writes "Constantly improving and adapting to customer needs". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Google Cloud DNS is most compared with Quad9, Cloudflare DNS, Amazon Route 53, Azure DNS and Verisign Public DNS.
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