We performed a comparison between Cisco Umbrella and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"It blocks malicious DNS queries daily which is very beneficial."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"Helps block personal email accounts."
"The initial setup is very easy and takes only a few minutes."
"What we like most is security and how easy it is to integrate with other appliances."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"It's a stable solution."
"The CPL code is the best feature of the solution."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"The initial setup of Symantec Proxy is easy."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"The most valuable feature is the caching."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"User interface could be a little smoother and more intuitive."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"Its DNS service does not support IPv6 query."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"Support for multiple domains is important to us."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"The platform's pricing needs improvement."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"Improvements in log availability would greatly enhance its overall effectiveness."
"The solution could improve by having better documentation."
"The tool’s reporting features must be improved."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"Support response time and case resolution could be improved."
"There are performance issues with all of the proxies."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Cisco Umbrella is rated 8.8, while Symantec Proxy is rated 7.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Fortinet FortiGate SWG. See our Cisco Umbrella vs. Symantec Proxy report.
See our list of best Secure Web Gateways (SWG) vendors.
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