We performed a comparison between Cisco Web Security Appliance and Fortinet FortiGate SWG based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Since working with the tool, we have not found any threats in our organization."
"The deployment process is very simple."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The tool has good Umbrella DNS security."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"It also has high availability."
"The solution provides good web reputation and anti-malware protection."
"It's a scalable product."
"One of the features I appreciate the most is application control which offers great flexibility."
"The product is highly stable."
"It has a valuable SD-WAN feature and provides good performance."
"Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
"The interface is user-friendly, so it's easy to add policies and block traffic."
"The response from the technical support team has always been excellent."
"The most valuable feature of Fortinet FortiGate SWG is inspection."
"The solution is superior to Cisco in terms of security."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"Customer support is good but could be improved."
"The solution is priced high."
"The tool needs to improve cloud-based decryption."
"The tool needs to provide logs. They need to improve firewall threat defense."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"The solution needs to be more user-friendly and easier to navigate."
"WSA is lacking firewall features."
"One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect. Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter."
"They have not yet extended to the cloud."
"The product needs to drastically improve its reporting capability."
"It could always be more secure."
"They should consider making some improvements regarding the pricing."
"Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security."
"The solution’s stability could be improved."
"The price could be improved."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews. Cisco Web Security Appliance is rated 7.8, while Fortinet FortiGate SWG is rated 8.6. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Advanced URL Filtering by Palo Alto, whereas Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway. See our Cisco Web Security Appliance vs. Fortinet FortiGate SWG report.
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