We compared F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler based on our user's reviews in several parameters.
The F5 BIG-IP Local Traffic Manager (LTM) is praised for its efficient traffic distribution and excellent customer service, with users highlighting the product's positive return on investment. In contrast, Citrix NetScaler stands out for its robust load balancing capabilities, security features, and scalability. Users also appreciate the competitive pricing and responsiveness of the support team. Enhancements desired for F5 BIG-IP LTM include improved documentation and user interfaces, while Citrix NetScaler users seek improved scalability and compatibility with applications.
Features: F5 BIG-IP LTM excels in efficiently distributing traffic, managing load, enhancing application performance, and ensuring high availability. Citrix NetScaler stands out with robust load balancing, security features against DDoS attacks, secure remote access, and seamless scalability.
Pricing and ROI: The setup cost for F5 BIG-IP Local Traffic Manager (LTM) is described as easy and straightforward, without any complications. It offers flexible and customizable licensing options. Citrix NetScaler also has a straightforward and easy setup cost, with users mentioning its cost-effectiveness. It offers competitive and reasonable pricing and flexible licensing options., F5 BIG-IP LTM and Citrix NetScaler both offer favorable ROI according to user feedback. F5 LTM is valued for its contribution to business success, while Citrix NetScaler delivers positive outcomes and benefits for users.
Room for Improvement: The F5 BIG-IP Local Traffic Manager (LTM) could benefit from better documentation, more intuitive user interfaces, streamlined workflows, improved ease of use, more responsive customer support, and timely updates. In comparison, users of Citrix NetScaler desire improved scalability, more intuitive interfaces, enhanced documentation and support, and resolution of compatibility issues with certain applications.
Deployment and customer support: The user feedback for F5 BIG-IP Local Traffic Manager (LTM) indicates varying durations for establishing a new tech solution, with some users mentioning three months for deployment and an additional week for setup, while others mention a week for both. Citrix NetScaler users mention different timeframes for deployment and setup, emphasizing that both should be considered or that they may refer to the same period., The customer service for F5 BIG-IP LTM is highly commendable, with knowledgeable and responsive representatives. Users appreciate the prompt resolution of issues and professional support. Citrix NetScaler also provides satisfactory customer service with a helpful and responsive support team, offering effective solutions.
The summary above is based on 60 interviews we conducted recently with F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler users. To access the review's full transcripts, download our report.
"My customers have told me that the performance of this solution is good."
"The most valuable feature of Citrix NetScaler was the seamless integration. Additionally, the UI is good."
"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."
"The flexibility in configuration options is impressive."
"Content Switching provides flexibility for routing traffic as desired to designated real servers. It also provides good geo capabilities through its GSLB feature."
"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
"From a security standpoint, It is a comprehensive solution in a single box."
"Global load balancing between data centers."
"LTM."
"F5 BIG-IP Local Traffic Manager is a stable and reliable solution."
"F5 BIG-IP Local Traffic Manager (LTM) is very easy to use, from SSL Management to enabling, disabling loads, applications, systems, and monitoring. Overall the solution keeps our application functional from a client's perspective 24 hours a day, seven days a week."
"The most valuable feature is being able to manipulate the iRules, so you can send traffic to different avenues."
"F5 has many capabilities for load balancing and web application firewall features."
"Currently, it's distributing the load perfectly, as per my understanding of our requirements."
"I was able to simply and quickly set up the WAF rules and security, and also set up easily complex policies and rules which gave me some great features to redirect."
"It provides first-tier firewalling, for you application. And it provides server load-balancing, it provides optimization, and it provides a proxy feature, where your users cannot directly access your server. It acts as a fully proxy architecture. It has client-side and server-side connections, both, and they're separate."
"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."
"Technical support could be improved."
"The solution should be able to scale more effectively than it does."
"The GUI should be improved."
"There are certain features that are very useful and Citrix makes you pay a bit more for them."
"The licensing model and technical support of the solution could be improved."
"I would like to see more integration for single sign-on."
"Finding relevant documentation for learning NetScaler can be challenging, especially for beginners who prefer a web interface over command-line interfaces."
"It's a very expensive solution."
"They could improve the product's ease of use. There is some confusion how to operate it."
"I used GitHub for autoscaling CloudFormation, and I found two bugs and I submitted them. Their implementation in GitHub could be cleaner and allow for a bit more customization."
"Internet and cloud support could be improved."
"The GUI needs improvement."
"One area for improvement with F5 BIG-IP LTM could be its pricing, which some may find on the higher side."
"If they made it easier for engineers to get F5 training then it would be better."
"I would like to see F-5 implement a regular routing like in other Linux-based devices. When we try and integrate in some complex networks, we have to use some additional routing scenarios from a Layer 3 perspective, then we have some problems. It would be great if this were fixed somehow."
More F5 BIG-IP Local Traffic Manager (LTM) Pricing and Cost Advice →
Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while F5 BIG-IP Local Traffic Manager (LTM) is ranked 1st in Application Delivery Controllers (ADC) with 116 reviews. Citrix NetScaler is rated 8.4, while F5 BIG-IP Local Traffic Manager (LTM) is rated 8.2. The top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". On the other hand, the top reviewer of F5 BIG-IP Local Traffic Manager (LTM) writes "Helps deliver applications to users in a reliable, secure, and optimized way". Citrix NetScaler is most compared with Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy, Loadbalancer.org and A10 Networks Thunder ADC, whereas F5 BIG-IP Local Traffic Manager (LTM) is most compared with Fortinet FortiADC, Microsoft Azure Application Gateway, NGINX Plus, A10 Networks Thunder ADC and HAProxy. See our Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM) report.
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