We performed a comparison between Citrix Web App and API Protection and Fortinet FortiWeb based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The solution's technical support is good."
"We have good customer support."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"Citrix is good for application protection."
"SSL Offloading simplifies the public certificate handling and brings additional protection features."
"The reason I recommend this product is because it guarantees that your network will be safe if it is set up properly and you fully utilize most of the functions."
"The most valuable feature of Fortinet FortiWeb is the ease of integration and configuration."
"The most important feature of this solution is protection from attack."
"When it comes to blocking unknown threats and attacks, I would give it the highest score possible. We first started using AWS and its Web Application Firewalls. That was okay, but it was quite a manual process to keep it up to date, whereas Fortinet is always up to date, and the default rules or the modules that you can turn on are very easy to use."
"If I need something from tech support, I can get it answered within the hour."
"Other than the additional security with exploit protection, we have simpler certificate handling, as we can keep internal servers using internal certificates continuously distributed and updated by Active Directory Group Policy, while the public certificates become updated only in a single place, FortiWeb itself."
"One main feature we are very happy about is file security and upload functionality."
"The product could be improved by making it easier to use and easier to implement."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The reporting is not so good. They don't have an application to connect the logs."
"The setup was not simple."
"The configuration for its web application firewall is complicated."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"Lacks a VM demo to enable testing prior to purchase."
"Their support needs improvement."
"In my experience, Fortinet FortiWeb could improve the intelligent features to acknowledge whether any threat or incident that's running happened. Then give us the ability to escalate it to layer 2 or layer 3 in the network operations."
"HA Architecture needs improvement. I would improve it by working on AP HA."
"The initial setup is complex."
"It can be better with web application firewalls."
"Integration and learning about attacks. I would improve these areas by making FortiWeb integrate with other network technologies and feedback from multiple platforms."
"We want to see more detailed logging, such as audit logging, as this would significantly enhance the solution's reporting. We currently get some information from logs, but more would be better."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 11 reviews while Fortinet FortiWeb is ranked 4th in Web Application Firewall (WAF) with 83 reviews. Citrix Web App and API Protection is rated 8.0, while Fortinet FortiWeb is rated 8.0. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Fortinet FortiWeb writes "Cost-effective, easy to configure, and works very well as a single solution for multiple environments". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, AWS WAF, Akamai App and API Protector and Imperva DDoS, whereas Fortinet FortiWeb is most compared with F5 Advanced WAF, Fortinet FortiADC, AWS WAF, Azure Web Application Firewall and Imperva Web Application Firewall. See our Citrix Web App and API Protection vs. Fortinet FortiWeb report.
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