We performed a comparison between Control-M and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is straightforward."
"Promotions between environments, as well as local, mass update, versioning, and self-service."
"In the client, it provides a unified view for me. I can alter the view that I want to see jobs and conditions. This is nice to have. The fact that you can see everything in one space is very important, especially these days where everything is about data and monitoring as well as because we are working from home on a global basis. So, I can monitor jobs in real-time, along with any failures or anything that might be stuck. The real-time monitoring and the ability to see everything in one place is important for us because we operate 24/7."
"We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas occur?" We can provide answers quickly, or at least quicker than what we used to. We are actually sure of the information that we provide, where before it was like, "Hmm, I think it comes from over there. Let me double check, but it gets really convoluted over here and I think that is where it comes from." Now, if it is within the Control-M environment, it has a straightforward answer that we can provide with confidence."
"BIM is a good tool to monitor SLAs, and being a financial organization, this is a very good feature for us."
"We value Control-M mainly for the ability to control multiple nodes in a coordinated manner. Control-M has the ability to really coordinate across a lot of nodes."
"The most valuable features are the GUI console, stability, and workflow."
"As soon as you have an issue, a ticket is created and the tech support is quite responsive."
"Fast prototyping."
"Can do a lot of things with minimum time and cost."
"The solution has very helpful technical support."
"The product helps you to build faster."
"The most valuable features of the solution are case management, routing, and low-code environment."
"Powerful, full-featured business process management with excellent support"
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"I would like to see them adopt more cloud. Most companies don't have a single cloud, meaning we have data sources that come from different cloud providers. That may have been solved already, but supporting Azure would be an improvement because companies tend not to have only AWS and GCP."
"They can improve their interface."
"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."
"The performance could be better. Control-M Enterprise Manager tends to slow the system down even on a server with a six-core processor and 32 gigabytes RAM. The console is Java-based, so maybe OpenJDK 16 or 17 would be a performance improvement."
"The documentation could be improved, and I'd also like to see automatic upgrades."
"Its operations and infrastructure can be improved."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"We have some plug-ins like BOBJ, and we need a little improvement there. Other than that, it has been pretty good. I haven't seen any issues."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"Its implementation in the public sector was a bit complex."
"The pricing model needs to be improved. Right now, it's too expensive."
"The unit testing needs to improve, as well as the user interface."
"Business specific functionality is needed."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"I would like to see Pega BPM improve the user experience."
"They need to support the solution better, at this time the company does not have enough support."
Control-M is ranked 4th in Process Automation with 110 reviews while Pega BPM is ranked 2nd in Process Automation with 57 reviews. Control-M is rated 8.8, while Pega BPM is rated 8.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our Control-M vs. Pega BPM report.
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