We performed a comparison between CrowdStrike Falcon and ESET PROTECT Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The solution is well integrated with applications. It is easy to maintain and administer."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"Scalability hasn't been an issue for us."
"The most valuable aspects of CrowdStrike Falcon for me are its device observability, identification, and software and OS recognition."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"The threat intelligence is the most valuable feature."
"CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform. You only need to deploy the light agents on the licensed endpoints, and you're ready to work. Your dashboards will tell you the number of the endpoints being protected and the incidents. There are also incident dashboards with alerts that will tell you about the details."
"Its integration capability is valuable. It integrates easily with any OS."
"The scalability is good."
"We can easily manage resources, disable or enable clients and update them."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The solution doesn't have high memory usage."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"The solution offers a lot of configuration capabilities."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The tool gives inconsistent answers and crashes a lot."
"The price should be adjustable by region."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"The onboarding and offboarding need improvement. I work with other vendors as well, and they have an option to add a device or remove a device from the portal, whereas with Microsoft 365 Defender, we need to do that manually. However, once you do that, everything can be controlled through the portal, but getting the device onboarded and offboarded is currently manual. If we have an option to simply remove a device from the portal or get a device added from the portal, it would be more convenient. The rest of the features are similar. This is the only area where I found it different from others. I would also like to be able to simply filter with a few of the queries that are already there."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"We sometimes get false positives."
"I have experience with a product called SentinelOne, which has a feature that allows for the customization of query languages. I would like to see such a feature for CloudStrike."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"Some of Falcon's features are a bit pricey."
"Any kind of integration that you want to do, such as using the API to connect to a SIEM, is complex and it will be expensive to do."
"In the six months that I have been using CrowdStrike, it has not been able to detect anything."
"The tool is complex and expensive."
"I would like to see more features on the reporting side of things."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"The availability and sustainability could also be improved."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The solution can be quite technical and therefore is challenging for new users."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews while ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews. CrowdStrike Falcon is rated 8.8, while ESET PROTECT Enterprise is rated 9.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and ZoneAlarm. See our CrowdStrike Falcon vs. ESET PROTECT Enterprise report.
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