We performed a comparison between CyberArk Privileged Access Manager and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to rotate credentials and have privileged account access."
"CyberArk has resulted in a massive increase in our security footprint."
"It gives us the capability to rotate passwords."
"CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs."
"Password rotation is the most valuable feature"
"I appreciate the ease of use for support analysts."
"The established sessions on the target systems are fully isolated and the privileged account credentials are never exposed to the end-users or their client applications and devices."
"The key aspects of privileged access management are being able rotate passwords, make sure someone is accountable, and tie it back to a user (when the system is being used)."
"Documentation."
"Ease of integration with AD."
"It's super useful to have a single pane of glass when it comes to access management."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Simplicity is the most valuable part of OneLogin."
"OneLogin is efficient."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile."
"There was a functionality of the solution that was missing. I had noticed it in Beyond Trust, but not in this solution. But, recently they have incorporated something similar."
"The current interface doesn't scale that well, and has some screens still in the old layout."
"They need to provide better training for the System Integrator."
"The solution could improve by adding more connectors."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"More off-hour support."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while OneLogin by One Identity is ranked 7th in Access Management with 16 reviews. CyberArk Privileged Access Manager is rated 8.8, while OneLogin by One Identity is rated 8.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager. See our CyberArk Privileged Access Manager vs. OneLogin by One Identity report.
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